Shake Weight

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Category: Services

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Shake Weight Reviews

kathleen2010 November 7, 2010
False advertisement
I placed an order last week for a Shake Weight and 3-in-1 Deluxe DVD:
- Total Body Workout, - Latin Dance Workout, - Brazilian Booty Workout
• the 2.5 lb Shake Weight.

I placed my order on line, had some trouble, so I call their custom services, if the order went through, customer services staff stated no. I told her I wanted the shake weight and DVD’s, she stated yes I can get the DVD’s.

On yesterday I received my order with the weight and a 6-minute DVD’s, not what I order. I call the customer services three times and was told they only have the 6min and they are not offering the same as on line, I asked if they are the same company, she stated yes, I asked why it not the same, it on line. I total them that this was not what I order; they are not willing to give me the DVD’s. I told them I would file a complaint; the lady stated go ahead and file your compliant. I asked for a manager no manager on duty, and the next day I call Manger never came to the phone. Don’t trust Shake Weight they advertisement are false and they are liars. Don’t waste your money.
MoniqueW June 30, 2010
They don't verify CC info
Shake Weight has nothing in place to verify credit card information. Their system automatically pulled the shipping address information and used it as the billing address for my credit card. The number, address, and name did not match my credit card and they billed my card anyway. This leaves the door open for anyone to use a credit card other than their own and rack up any charges on it to shake weight's benefit. My question is, how in the world do you authorize a charge when none of the information matches? In this day and age of fraud, I would think that an ethical practice would be better for those who claim to run a legitimate business... So I had my card cancelled because I don't know what they do with that information. If they were this reckless with the order, who knows how reckless they would be with the credit card information. My advice is DO NOT ORDER THIS ITEM ON LINE. Hell I say boycott this item all together because it's for those who already have muscle tone and want to MAINTAIN it. They have my poor grandmother (who I was trying to order it for even thought I tried to convince her not to get the stupid thing) convinced that she will have shapely toned arms which is not the case. If you feel the need to get this item (once again, I don't endorse it AT ALL) then go to Walmart or Bed Bath and Beyond where you can get it for $20 and not have to pay extra for shipping and handling...
Audrey March 21, 2010
Stay away
I was getting this for my girl friend so I went to check out their website. I started to place an order and then then it prompted me with a screen to ask me if I would like to take advantage of the TV special, so I clicked on "yes" and then the website prompted me with more "special offers" which I clicked no. Then without even asking me to confirm my order like any other website such as amazon or buy.com, it just said "thank you for your order" and when I looked at the quantity, it said I had purchased two of them!!

Since I placed the order online on Sunday, I went to see about their customer service page (note that they don't even have a physical address other than a P.O.Box), but the page said that they aren't open until monday which is fine cause not every company is open on Sunday. Not being able to reach them at that minute, I decided to e-mail them with my order number and situation so that they would correct my order.

Then I got their e-mail response on Monday and they told me that they order had already been shipped and it was too late to change my order. I explained that I e-mailed them right after I placed the order and I would have corrected the problem myself had there been an order confirmation page at the end of check out. They said sorry, but no can do. I even spoke with the manager, and still nothing. They basically gave me the GFY...

This is forced buying and I don't believe in practices like this. STAY AWAY!!

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