Attached please find my letter to the SHAMWOW company. It looks to me like fraud.
Nowhere was it said that the total amount would be over $146 Canadian.
I think, once they have your credit card number, they will charge whatever they want. It also looks like there are other companies in the game too.
Sincerely,
Karl Rogall
-------Original Message-------
From: Karl Rogall
Date: 11/13/2009 1:58:15 PM
To:
[email protected]
Subject: My order
Hello,
I found out today, that you have charged my Visa the amount of US$ 136.11 @ 1.0743, totaling CAN$ 146.73, which is not what you have advertised.
I insist, that you credit my Visa account with the overcharge, right away.
Thank you
Karl Rogall
PS. In the meantime, (today), The mop arrived but none of the SHAM WOWS!
From: Official TV Website
Date: 10/31/2009 4:33:22 PM
To:
[email protected]
Subject: Thank you for your order
Thank you for ordering the SHAMWOW SET WITH BONUS MOP
Order ID: 13787422
https://www.officialtvwebsite.com/shamwow/index.asp?did=644
This is your confirmation that we have received your order.
We thank you for your order. Your order will be shipped: STANDARD SHIPPING (3-4 WEEKS).
(NOTE: If you specified rush delivery it will be noted in the Order Detail below)
In the future, should you require customer service for SHAMWOW SET WITH BONUS MOP, please call . IT MAY TAKE SEVERAL DAYS FOR CUSTOMER SERVICE RECORDS TO BE UPDATED WITH YOUR ORDER. If you call the customer service # and they do not have a record of your order yet please go to www.picustomerservice.com to make your request.
****This is an email confirmation of your order only. Your credit card will be charged at a later date.***
##########
IMPORTANT: All products and services you have ordered are shipped and billed to you directly from each product or service provider. Although we make every effort to have the speediest delivery available, we cannot guarantee the delivery of any item for a specific date. See additional customer service information near the end of this email confirmation
All Sales are Subject to Applicable Sales Tax
##########
BILLING INFORMATION
NAME: KARL ROGALL DATE: 10/31/2009
ADDRESS: 4427 BATH ROAD
CITY: AMHERSTVIEW STATE: ON ZIP: K7N 1A1 COUNTRY: CAN
PHONE: 6133893936
SHIPPING INFORMATION
NAME: KARL ROGALL
ADDRESS: 4427 BATH ROAD
CITY: AMHERSTVIEW STATE: ON ZIP: K7N 1A1 COUNTRY: CAN
PHONE: 6133893936 CREDIT CARD: xxxx-xxxx-xxxx-0126
-----------------------------------------------------------------------
ORDER DETAIL
-----------------------------------------------------------------------
Qty Item Purchased Payment Option Amount Shipping
-----------------------------------------------------------------------
1 SHAMWOW SET WITH Only $19.95 $ 19.95 $19.95 $15.90
1 SHIPPING SURCHARG $ 0 $0.00 $2
1 DISCOUNTED ADDITI $ 14.95 $14.95 $15.9
1 DELUXE PACKAGE $ 14.95 $14.95 $7.95
1 DELUXE PACKAGE $ 14.95 $14.95 $7.95
1 RUSH DELIVERY $ 0 $0.00 $5.95
***************************************************************
***************************************************************
https://www.officialtvwebsite.com/shamwow/index.asp?did=644
We cannot guarantee the delivery of any item for a specific date.
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