I NEVER complain... but this was too much. First of all I have been to SHANK ANIMAL HOSPITAL before and I remember that I thought to myself never to go there again. I needed an appointment for my dog but didn't have much time and SHANK had an opening (I know why now). I went there for his annual shots. First of all my dog had to be muzzled because they said he is a VERY aggressive dog... I have a toy American eskimo... he is very similar to a pomerarian. After my dog was screaming and crying for an hour straight they added $200 extra medication my dog really didn't need. I returned the medication but didn't receive any refund for all their unnecessary pet testing!!!

If you care about your pet DO NOT TAKE THEM HERE. They are VERY rough with the pets. And anyway the doctor barely treat them... his "assistants" did. In the end I had to hold by dog myself in the Lobby while some lady came to give my dog a shot for rabies.

I feel they should pay me for all the torture and overcharging.