We, UMAS Trade Finland (Europe), would like to share with
Pharmaceutical products buyers about the the irresponsible, and unprofessional behaviour of Shanxi Powerdone Pharmaceutical company, which caused the financial loss of USD 1500 to
our customer, and our company.
Miss Jing Li from Shanxi Powerdone approached us and offered the products of her company on 13th October, 2010.
Agreement was signed between customer, and Shanxi Powerdone Pharmaceutical for two products (Inj. calcium folinate and Inj. Pamidronate Sodium) on 17th November, 2010.
Shanxi Powerdone sent the first document for review on 22nd November, 2010, and the last document was sent on the 15th December, 2010, but this document was not the correct one.
After 15th December, 2010, we tried to contact the Shanxi Powerdone to inform them that this was not the
correct document. We sent 10s of messages through MSN messenger, we wrote dozens of email, and made many phone calls to the Shanxi Powerdone pharmaceutical company, but there was no response to our messages, emails, and phone call at all.
After the agreement was signed between customer, and Shanxi Powerdone, and customer started to receive the documents, it hired the consultant to prepare the documents for the registration.
Now, when there is no response at all from the Shanxi Powerdone, our customer, and our company feel cheated as the customer had already paid huge sum to consultant for reviewing the documents, and preparing the same for registration.
Through this forum, we would like to share this information with pharmaceutical products buyers that they should be careful while dealing with Shanxi Powerdone Pharmaceutical company, which behaves irresponsibly, and doesn’t care about their contractual obligation to provide the documents, and the loss caused to customers because of their irresponsible and un-professional behaviour.