Sharebuilder
| 5 stars | | (0) |
|---|
| 4 stars | | (0) |
|---|
| 3 stars | | (0) |
|---|
| 2 stars | | (0) |
|---|
| 1 stars | | (3) |
|---|
|
Category: Business & Finances
Contact Information
United States
|
Sharebuilder Reviews
|
Tom Chancy
March 15, 2011
Poor trade platform
Fraud and dishonest
Filed complaint with trade comission
3 charges
Recorded conversation which trad com found they were being deseptive
Consumer Fraud also added with stat atorney general office
|
|
|
JT Poole
September 8, 2010
Phony Trades
To start, I received some free trades from Sharebuilder for completing one two of their phone surveys. Well when I received the promotion codes, the person I spoke with both times told me that the codes were for free trades. The persons did not clarify what type of free trades they were, just that they were free. So I placed the promotion codes on my both my stock and IRA account with Sharebuilder and viola, I got 5 promotional codes on both accounts.
Today, I went to both my stock and my IRA account to sell some stock and went through the transactions of doing that. After waiting most of the afternoon and the evening, I get my trade confirmations and I've been charged commissions for all the trades when they were supposed to be free.
I call Sharebuilder and speak with a Manager and she told me that it was my fault that I did not pay attention to what they website was telling me about the charges for selling the stock. I told her that I have free trades on my account and I shouldn't had been charged and she told me that the free trades I have on my account were for free automatic investments. Mind you, no one told me what type of FREE it was when I was given the promotion, so basically, the stock I sold today was literally given to them and all I got back was a mere penny. When I asked who to make the complaint too in regards to this issue, I was told to contact FINRA, that the company handles all disputes with Sharebuilder and such. When I went to the FINRA website, I figured out why they referred me to the site. In order to make a complaint against them, a person has to pay a filing fee to make a complaint and that fee isn't cheap at all. That's how they get away with doing what they are doing. They got 4 different stocks from me today and all I got for the stocks I sold was a 4 cents. Someone really needs to put them out of business so they can't cheat anymore people with what they are doing.
|
|
|
Cyrous Rezayat
July 17, 2009
selling stocks
My email to share builder.
Complain about thier delay that cause me to lost big .
I would like to find out how much they sold and why they gave me the minimum and cause big lost.
My second email to them (2)
I forgot to ask you to evaluate and search for timing and pricing on 10, 000 GM stock which I asked to be sold, on June1, 2009 and I lost huge on GM too.
Thanks again to share my concern with your manager.
My first email to them (1)
Still, I am wondering about the trade of my stocks. Delay from your company should have some reason.
Stock market opend and CIT started with $1.64 and mine was traded for .41 Cents. instead of $1.55
I believe there should be more explanation about my lost and timing. your company looks likes does what ever it takes to uses the delay for some other reason that I can not understand it. I believe any seconds delay makes a big difference for somebody as it did for my lost.
I believe you should send my request to your manager for more information. and I am going to continue to find out about this matter.
share builder respond (1)
It was nice speaking with you today. I just wanted to follow up with you with information I have received from our trading department. CIT trading was halted yesterday and did not begin to trade again until 9:35:43am EST today. Once trading resumed we placed your order in the order it was received and the price was .41 when your execution took place.
Thanks for getting in touch. I hope I answered your question thoroughly. In case you need to follow up, your inquiry is reference number 3025448. Think of another question? We probably have an answer on our website. Start at our search page here. Thank you for being a ShareBuilder Customer.
Thank you for your email response. Please be advised that we have further reviewed your order for CIT #57933385, and have found that the details previously offered to you were absolutely correct. Because the market began trading on CIT the morning of July 16th well below your stop price of $1.55, your order was immediately triggered and executed as a market order. At that time, the bid/ask was .40/.41.
share builder respond (2)
You further emailed an inquiry in regards to your 10, 000 share order of GM placed on May the 30th. This order was executed the morning of the 1st (June) at 9:39:41 ET at a price of $.51. Please note that trading was also delayed for GM on this day, no trade was reported until 9:35:49; at the time that your trade executed the bid/ask was .50/.55.
We appreciate the opportunity to help you with your investment needs. If you would like to follow up on this, please reference inquiry number 3025448. We also have a great search tool that can help you find answers to any additional questions you may have about ShareBuilder.
|
|
RECENTLY UPDATED REVIEWS
LUAN KHUC UNCLAIM ASSETS ON FILE : $2,111,650.00
The company does not honour the warranty claim and makes you pay for device repair even if you are not at fault.
Taxi To Heathrow & Heathrow Taxi Transfers
Digital Marketing and Company Formation Services UAE | SEO and PPC Marketing
Escort ladyluck Frankfurt
REQUESTED REVIEWS
REVIEWS BY CATEGORY
|
