I foolishly ordered a Colin Cleanse, Diet and Fitness guide online, believing I was to pay £0.99 for a trial and delivery would take 3 days. Over a month later, I have not received the goods, but my credit card statement gives 2 x withdrawals in American dollars through Cyprus, amounting to £187.83 against 'Anti Wrinkle'. My confirming email said charges would appear on my statement as TestCredit Card 877-718-4003. My credit card company have immediately cancelled m, y card and invetsigating this as a fraud issue. There is no way of contacting Sharkilage. DO NOT DEAL WITH THEM

I took up the offer of a trial of acai berries and colone cleanse for £2.95 each. I went to the website to order both but had to order one at a time. I received one invoice for £2.95 via e-mail. Before I had even received the goods there had been two payments of £126.67 taken from my bank account. I queried this with the bank who confirmed what these payments were for. I contacted the company involved and they stated by accepting the terms ad condition I had signed up for a diet tracker service. I was totally unaware of this and it was no cearly stated on the website or whilst ordering. I asked them to cancel my membership and that I would return the berries and colon clense when they arrived. This was rejected.

I brought some teeth clean toothpaste, to make you teeth white. i received the invoice for 2.60 but going through my bank went 126.00. i tried to stop the payment but the bank refused to do so, this is First Direct.

I have never received a refund, i rang the numbers on 7 occasions and waited for 45 mins then you would get cut off.

I used the website on a link via facebook! It was a news article which then linked to a sire saying try it free. There was a £2.95 charge for some extra stuff but not much about this was mentioned. When I paid for both of the above pills I then received a confirmation email for both saying total charge £2.95 on each email for each kind of pill. However upon checking my bank account I now see that I have been charged $199 dollars for each order!!

I only checked my bank account as I got suspicious that I hadn't received the bills 2 weeks on and thought that the company may not exist and you an imagine my shock when I saw these amounts!

I have rang on the day that I found out 15th April the UK contact number you can't even get through on so therefore I had to ring the US number and hold for 15 minutes before speaking to someone called Jessie supervisor id 019. After advising that there had been a delay in the pills coming through and therefore I wanted to cancel the order he then said that it was over the 3 day cancellation policy!

I then complained about the amount charged and eh went on to say it was all in the T&C's blah blah blah however I argued that I have still not received the full order at this point he said that the pills were a gift and therefore he would not be refunding these charges.

He has given me an email address to contact after much debate which is [email protected]. But first I wanted to ensure the complaint was logged here and understand what the best next steps are!

I too was scammed by this acai berry ad, the receipt does not show you you are being billed $193, only $7.95, it is only hidden on the site. It mentions a trial period and that you can cancel at any time. I have tried countless times to call and email these people, you cannot even get through to a live person, I thought they were bogus numbers, 1-877-207-7484 and 1-866-507-6736.

I finally got through the same day I ordered, they claim you will only be billed the $199 after the three day trial BUT it appears on your account immediately. They said that it is put on hold. I finally got through to a person, they said the hold will be released after the 3-day trial period and refunded if you cancel the program. Make sure that if you do cancel within this trial period, get the name of the agent you spoke to, their employee number and a cancellation number and let your bank know this information.