I purchased a new TV from TVsDepot and was shipped a used TV. These guys are scam artists and have a variety of games they will play after you discover you were scammed. Do not play their games. After 6 months, I am still dealing with their crap and threats. Even the Sharp Corporation told me they have lots of problems with these guys. AGAIN, THEY WILL SAY THEY SELL NEW STUFF, BUT IT IS USED OR REFURBISHED!!! Don't buy from these guys, you will regret it!!!