I was given a Sharp 52" tv on November 20 by my wife for an anniversary gift. She ordered the TV from QVC. The TV only worked for 4 days and started to power off. After calling QVC for a replacement, I was told that the could not replace the TV because they were on a waiting list. That only starts the frustration. I called Sharp for service, they scheduled a service call for a week later. The day before the scheduled appointment the service called me to verify the time and address. I took the day off from work to meet the technician, on the morning of the service call I get a call from the tech to diagnose the problem and let me know he would order the parts and reschedule when the parts arrive. This was frustrating to no end, because this was already scheduled and Sharp informed me that they would send all the needed parts to the service tech before the service call. After another week I called the service tech to schedule an appointment. On 12/08/2008 the tech showed up at my home and replaced the power supply in the tv, only to find out the repair did not work. The tech informed me he woud call and order more parts and reschedule another service call. I immediately called Sharp service and complained, the Sharp rep, . informed me they would replace the tv and it would take 7 to 10 days. On 12/23/2008 the delivery company arrived to replace the tv and the screen of the new unit was completely shattered. I called Sharp while the delivery guys were there only to be told the department that could help me was shut down due to a "Blizzard". So, I spent the holidays without a television. On 12/26/2008 I called to complain and was told the tv would be replaced AGAIN, and the order would be sent that day. I called today(12/29/2009) to check the status and was told the tv was in route. I called the shipping company and they have NO shipping information. So Sharp lied again. This has truly been the worst experience I have ever had with a consumer product. I will never by another Sharp product or order from QVC again.