Sharp LCD HDTV television
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Category: Entertainment
Contact Information Florida, United States
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Sharp LCD HDTV television Reviews
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Amylynn29
June 23, 2011
Broken tv after 1 year and 6 months
The day after my husband and I got married we purchased a Sharp 52" LCD HDTV model LC52SB57UN on 11/7/09. My husband did not buy the extended warranty for $300 and because of what we have dealt with so far it wouldn't have done much good. Just a few months after the 1 year warranty the television started to flicker on and off while watching a movie, at first I thought it was our blue ray player. However after watching TV with the player off the problem continued to get worse until the screen stopped working almost completely.
We contacted Sharp as soon as the problem happened and the Sharp customer service rep stated you should have bought the extended warranty. I felt like saying I'm sorry I didn't realize that your products were so terrible. I didn't stop until I spoke with some sort of a manager. He agreed to have sharp pay for the parts after we had to take it to an authorized Sharp repair person. We paid $50 dollars for the guy to look at it and Sharp did send the parts. The TV was gone for 3 weeks and he replaced the LCD Control Unit and the Power Board $250 later. So we thought the TV was as good as new, just about a week ago the same problem came back and Sharp refused to pay for another part, wow why not send us a new TV?????
We got a hold of the same manager and he said he would send it to the review team, HA. The manger got back with us after repeated calls back to them because it was three days later and he said the review committee offered to let us buy another TV for over $1000 or a refurbished one at the price of $750 after we send back our TV and pay for over a $100 in shipping. Obviously that is a horrible offer because we only paid $1, 656 initially and when they went on sale at Walmart we received a rebate of $650 bringing the grand total of this Sharp HDTV to $950.00.
Basically I think that Sharp is a horrible company that does not stand by their products. I will never ever purchase a Sharp TV or any of their other products. I told everyone I know what awful service and products Sharp carries. With 4, 987 Facebook Friends I think enough people will know to beware of Sharp products of any kind!
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Amylynn29
June 23, 2011
Broken tv after 1 year and 6 months
The day after my husband and I got married we purchased a Sharp 52" LCD HDTV model LC52SB57UN on 11/7/09. My husband did not buy the extended warranty for $300 and because of what we have dealt with so far it wouldn't have done much good. Just a few months after the 1 year warranty the television started to flicker on and off while watching a movie, at first I thought it was our blue ray player. However after watching TV with the player off the problem continued to get worse until the screen stopped working almost completely.
We contacted Sharp as soon as the problem happened and the Sharp customer service rep stated you should have bought the extended warranty. I felt like saying I'm sorry I didn't realize that your products were so terrible. I didn't stop until I spoke with some sort of a manager. He agreed to have sharp pay for the parts after we had to take it to an authorized Sharp repair person. We paid $50 dollars for the guy to look at it and Sharp did send the parts. The TV was gone for 3 weeks and he replaced the LCD Control Unit and the Power Board $250 later. So we thought the TV was as good as new, just about a week ago the same problem came back and Sharp refused to pay for another part, wow why not send us a new TV?????
We got a hold of the same manager and he said he would send it to the review team, HA. The manger got back with us after repeated calls back to them because it was three days later and he said the review committee offered to let us buy another TV for over $1000 or a refurbished one at the price of $750 after we send back our TV and pay for over a $100 in shipping. Obviously that is a horrible offer because we only paid $1, 656 initially and when they went on sale at Walmart we received a rebate of $650 bringing the grand total of this Sharp HDTV to $950.00.
Basically I think that Sharp is a horrible company that does not stand by their products. I will never ever purchase a Sharp TV or any of their other products. I told everyone I know what awful service and products Sharp carries. With 4, 987 Facebook Friends I think enough people will know to beware of Sharp products of any kind!
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