Shaver kia took my trade and was supposed to pay it off in full, i also purchased a new car from them.Instead what they did was sell my trade in and did not pay off the loan. I am now left with the payment of a car that i do not even have in my possesion, along with the brand new car i bought from them. I hope this doesnt happen to anyone else. my husband and i are ayoung couple with a new baby, our credit is dinged for now, and we worked very hard to maintain a good credit score. We were completely taken advantage of. We have gotten no answers or accountability from Shaver Kia thus far.

Do not service your KIA at Shaver KIA in San Bernardino. They charge a whopping $ 150 per hour!!! Also, they don't post their hourly rates. DUH, who would knowingly pay that rate? I am filing a complaint with the Bureau of Automotive repairs. Let's see if they will even enforce their regulations.

I was charged $ 1, 300 for a minor air conditioning repair. The part cost $450, the rest...LABOR. They're in the business of ripping off customers. I have tried other KIA service departments and they suck as well. Lousy lousy service. I will never ever buy a KIA again.