simple complaint.i unknowingly absent minded drove off with the gas pump and was charged right then and there $550.00 cash money i had for bills.This he said would cover repair.later speaking to chevron employee she told me hey dont charge for such a thing. That sort of thing happens frequently 3 times a week she said. all they d is put the hose back on. Im a father of 3 living on a fixed income and i need some advise. i wish knew whom to speak to on this matter. crdragonblack@ yahoo...yeah christmas is just around the corner...

Three times in the past two months I have not received correct cash change at this Shell gas station (corner of Oxford & Waterloo Streets, London, Ontario) - one of those times I challenged the cashier (same man all three times) and was given the rest of my cash change with the comment of "its only $.25. All three times the missing change ranged from $.05 to $.50. This is not a lot of money but the attitude from this cashier is one of "it's just small change" but if this happens on a regular basis with many customers then it is more than small change.
Thanks you for your consideration of this matter.
Catherine Gelinas
[email protected]
London, Ontario

I always go to this specific shell gas station to buy my cigarettes and to get food from the attached restaurant. If I need gas, I get gas too. My brother buys cartons of cigarettes there too. My mom buys her cigarettes and gas there too. The shell is on the border of the next county, so this shell station has much lower cigarette prices.

This shell station is located on Lake Street in Hanover Park, IL near the Elgin O'Hare entrance ramp. I go in there often, and one particular employee is always giving me dirty looks. I have been using thank you, have a nice day, and other pleasantries to try and win him over. However, today at approx 12:20 A.M., he was very mean. He would not sell me a slushy, and the machine was full of slushy ice and rotating in both sides. Attempting to learn of its status, he told me that, "I am not going to tell you four times."

When I purchased the cigarettes, he threw the change on my hand. It flung off, and he was not looking at where it went. He did not hand me the cigarettes, but put them by the register almost half way across the register's counter. I grabbed the cigarettes, and kinda stood there shocked. He looked up and asked me, "Do you have a problem?" I told him that is was his attitude. He said, "Don't even." Then I started walking out, and as I was walking out he said it loud enough for to hear, "Fuckin blah blah blah." I could not hear the rest. I turned around and asked what he said, and he repeated "I said don't even."

I said not that, what did you say after that. He said, "nothing" or something. I said you swore at me. Then he said, "I did not say shit, how about that!" I replied saying you7 swore at me again. Then he told me to, "Leave, and do not come back when I am here." Even then, I did not return insult, yelling, or anything.

Needless to say, I am really angered about this guy's treatment. He would not sell me a slushy, kicked me out, and swore at me, for no reason.
Matthew H. Grooms

My wife who is handicapped went to the shell station today and was trying to fill her car and was not able to use the equipment so she had to go inside the store and ask for help. The fellow came out and stuck the hose in her tank and turned it on and left. The wife was told not to do anything until it stopped and was left standing there waiting for the gas to shut off. Seems it turned off early only giving her 7 gallons of gas when the car was empty. She tried again to make it work herself and being unable to she ended up leaving the station with only the 7 gallons of fuel instead of the 18 Gallong she needed. She has a plackard stating she is handicapped and should not have to pump her gas to start with let alone have to go find someone to help her. We use this station all the time but it is usually myself who pumps the gas. If this is the kind of stervice she is going to get when she goes in by herself we will probably end up going to another brand of fuel who will offer her the help she needs.

My address is 620 San Felipe Dr, Santa Barbara Ca. 93111