Shell

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Category: Automotive

Contact Information
Knickerbocker, San Angelo, Texas, United States

Shell Reviews

September 30, 2008
Understanding english
THIS PLACE HAS A HORRIBLE CAR WASH THEY FOR ONE DO NOT UNDERSTAND ENGLISH!!!
THEY DO A NASTY JOB AND I CANT EVEN TALK TO THEM THEY SPEAK NO ENGLISH!!!
ONLY 1 GUY SPEAKS A LITTLE ENGLISH IF YOU ARE LUCKY!!!NOW THE STORE WHEN I WANT TO BUT SOMETHING AND ASK FOR IT THEY SPEAL VERY LIMITED ENGLISH!!!IM SO SICK AND TIRED OF IT, , , , I HAVE TO COMPLAIN TO THE STATE OF NEW YORK..THEY ARE RUDE RUDE RUDE...I HAVE TO STRETCH OVER THE COUNTER TO GIVE THE PEOPLE THERE MY MONEY THERE IS NEVER I REPEAT NEVER!!! A GOOD MORNING OR WILL THAT BE ALL, OR HAVE A GOOD DAY, I WALK UP TO THE COUNTER WITH A GALLON OF MILK AND WANT CIGARETTES THEY DONT ASK IF I NEED ANYTHING ELSE THEY JUST RING UP THE MILK...THERE IS NO KINDNESS AT ALL AT THIS SHELL STATION SO I GUESS IM WRONG IF I SLAP ONE OF THEM ACROSS THE FACE BECAUSE IF THERE NASTY ATTITUDES OR NOT GIVING A SH** ABOUT THE CUSTOMER THE ONE WHO PAYS THEM WITH OUT CUSTOMERS THEY WOULD HAVE NO JOB!!!MAYBE SOMEONE NEEDS TO REMIND THEM OF THAT...I RATHER GO TO SOME NO NAME GAS STATION WHERE THEY TREAT YOU WITH RESPECT..
September 17, 2008
Out of gasoline at times
From what I here there is a divorce taking place between the husband and wife who run the Shell gas station in Fox Lake and the wife now runs this station which has gas at times and doesn't at other times. Can Shell Oil Co. step in and get things straightened out here in order to have a continuos supply of gasoline here in Fox Lake???
August 20, 2008
gas pump fraud
I went to put $9.00 worth of gas in my car. The pump felt light at $5.00 mark and seemed like air was going through and the roll of 5.2 etc seemed to be pumping really slow. When I sawthat it stopped at $8.62. I was concerened. I went In to complain and was told it would still pump. The A lady who was pumping at the pump in front of me said she had trouble at mine and other pumps so she kept changing and now the pump she is at is going slow and felt like nothing was coming out. I am angry and I want an inspector to close down this fraudulant business.
July 19, 2008
False advertising
I am writing this complaint in regards to Shell's gas pricing practices. Apparently, my local Shell station now offers cash and credit prices for their gas. However, they advertise the cash price in the main part of their sign (the part with the HUGE numbers) and the credit price in the smaller part where the diesel price is usually displayed.

Now, this is deceiving in many ways. One, people will think that the large price is the normal price, whether paid for with cash, debit or credit. But once arriving at the pump, customers see that isn't the case. Those who pay by card are screwed for the higher price advertised in the smaller numbers (with the words "Regular Credit" in VERY small letters by the price). Second, without looking carefully, consumers think that smaller price is the diesel price and think, "Wow, diesel has really dropped in price" only to be deceived once arriving at the pump (due to poor signage of prices). These examples only prove even more that Shell is deceiving it's consumers.

I personally will never shop at a Shell station ever again, and I urge other customers to the same. As far as this "Cash and credit" separate pricing policy, Shell is the ONLY one in my city doing this. Mobil, Citgo, BP, etc. do not do this and nor should they. Even with the cash price, Shell is still 10 cents higher that other stations, including Mobil (which used to be the highest in town, BTW).

Shell has lost my business forever.
July 14, 2008
scams
Dear Sirs,

Some one have just sent me the e-mail bellow. I think this is a money scam. I don´t recall to participate in any game, and having won such an amount.

The agent Mike Evans have just reach me by phone, and swears that this is not a scam. How can I be sure? They are asking for the 120€, but I have told him that if the check is not good, i will charge shell company on the bank fees, and also i´ll put the company in Court. Please don´t joke with people.

I´d like to have a promt answer, about it.

Tnks n Rgds

Paula

------------ received e-mail ----------------


Shell Home Office.

We have been waiting for you to contact us for your Confirmable Bank Draft of
$150, 000.00 United States Dollars Won at the Shell Promo Dec. 2007 but we did
not heard from you for claims. Then we went and deposited the Cheque with
Fastway Courier Company, West Africa.

What you have to do now is to contact the Fastway Courier Company as soon as
possible to know when they will deliver your package to you because of the
expiring date. For your information, We have paid for the delivering Charge,
Insurance premium and Clearance Certificate Fee of the Cheque showing
that it is
Legitimate and not meant to sponsor Terrorist attack in your Country or Drugs.

The only money you will send to the Fastway Courier Company to deliver your
Draft direct to your postal Address in your country is ($120.00 US) Dollars
only being Security Keeping Fee of the Courier Company so far. Again, don't be
deceived by anybody to pay any other money except $120.00US Dollars.

Our company would have paid that but they said no because they don't know when
you will contact them and in case of demurrage.You have to contact the Fastway
Courier Company now for the delivery of your Draft with this information below
and reconfirm your Delivery address;

Contact Person:Agent Mike Evans
Email Address: [email protected]
Telephone:234-703-746-3320

Your Full Name:
Delivery Address:
Telephone:

Finally, make sure that you reconfirm your Postal address() and Direct
telephone number to them again to avoid any mistake on the Delivery and ask
them to give you the tracking number to enable you track your package over
there and know when it will get to your address.

Let me repeat again, try to contact them as soon as you receive this mail to
avoid any further delay and remember to pay them their Security Keeping fee of
$120.00 US Dollars for their immediate Dispatch/shipment. You should also let
me know through email as soon as you receive your Draft.

Yours Faithfully,

Mrs. Sarah O'neil.
Shell Oil and Petroleum Africa.
Public Relations Officer. (P.R.O)
May 14, 2008
Dirty and rude!
The Shell station in Parachute, CO is the dirtiest station I have ever been in. The people behind the counter are so rude I will go out of my way not to use that Shell station. The person that owns this station also owns several other businesses in town. The other businesses seem to be clean and the employees are very friendly. The people from Shell should be ashamed of how this station is run. I realize it is at a very busy location, but there is no excuse for being so understaffed when you only pay your employees minimum wage. My biggest complaint is the staff. If your not a one of the riggers you are treated like crap.
April 14, 2008
bad customer service
I went to this gasoline station Shell located in Addison, IL at 3:55 pm on today wich is April 14 2008, and i was there to buy myself a drink and put gas on my car. Well when i went to the cash register to pay the gentleman in the cash register he gave me a ripped five dollar bill and a ripped ten dollar bill. And i politely asked him if he can please change them and give me good bills but he suddenly flipped out and got mad and started cusing at me and trying to get violent and there was 1 witness and he tried to calm him down and tried tellin him that all i wanted was for him to change me the ripped money that he gave me, well he told me not to ever go there again or he will call the police. And i asked him for his name to make a report and he hid his shell badge so i couldn't see his name. I would like for u guys to do something about this because every day i go to work i need to stop there to put gas on my automobile and in the afternoon also. And if u guys dont do nothing i can't go there no more and I'm going to have to go somewhere else and i dont want to do that because everything else would be too far and more expensive. And if u guys have any questions u guys can call me at 630-670-7150. Please do something about this I would really appreciate it.
March 22, 2008
Not working bathrooms!
Hello there- I am passing by the above listed Shell Station on a daily base and buying gasoline there almost every day. It seems like, always when a certain Employee(Thomas) is working there, that the bathrooms are not working-(according to his statement). This happened already 4 or 5 times, always with the same employee. I called the Manager -Ms. Norma- and talked to her. She said that the bathrooms were in working condition, but not clean and sometimes people lock in keys in the bathroom ( which can happen, but not always with the same employee!!!). When I asked Thomas today at 05: 33 hrs, he stated they are "Out of order."

I think for us paying Customers ( and paying a lot recently for gasoline!!!) it should be a must to have at least a working bathroom available. It is pitifully that one employee, who just wants to sit on his butt and not be bothered by any customers, spoils it for all the other, hard working loyal employees.-
February 2, 2008
Scam and rip off!
Almost 3 years ago my husband was running a highly successful petrol station for Shell, he was unfortunately robbed of £27000. Shell just did not want to know and he was dismissed at once, even though he had nothing to do with the robbery. Shell did nothing to help at all and we had to find the money to give back to Shell ourselves, which meant all the money we had in the world including our home had to go to Shell!!! Who are now boasting of billion pound profits!!!
December 28, 2007
Cursing out customers and making racial surs!
The workers of the company are known to curse at customer and have made racial surs toward people. The Franchise owner was contacted and he said that he would resolve the problem but the same staff continues to make the same errors, and are not reprimanded because they are family. I have cometo notice that every time I am in the store they only seem to have a problem with African American people.

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