When I purchased my timeshare through Shell Vacation they told me they could resell it to their other members at any time. They told me it would hold the value and it would be no problem to resell it if I needed or wanted to. They also told me they could rent it to other members later and again they would take care of that. I held it for about a year and wanted to sell it. Shell told me they did not do that at all and referred me to Resort Solutions. I paid an upfront fee that they told me was good until it told no matter how long it took. It has been three years now and it has not sold, has not been rented, and in fact they have done nothing to get it sold. They did however send me repeated emails asking for more money to re-list it. I refused and now I'm in limbo. Also, Shell keeps increasing my annual maintenance fees, which they originally told me would never happen. They do not apply my payments correctly and I can't get them to fix the billing. At this point I have a worthless timeshare that I can't seem to do anything with and that includes getting my money back. If any attorneys are out there filing a class action lawsuit against either company I would like to be a part of it. They took advantage of me, lied to me, misled me every step of the way and refuse to make good on it!