My fiance and I went on a gorgeous holiday to Hawaii, We were on the Big Island, where we got offered a deal for a tour if we went and listened to this speal about Timeshares, as were are from Australia, you don't hear much of it from our side of the world. So off we went and listened to them rave about how fabulous this deal was and blah blah, hours later we are still there, we eventually said we'd give it a go with the knowledge that we could get out of it in 7 days. So before our time was up, i tried calling our nominated sales person, to no avail, contacted the head office, someone will call you back they said. No such luck. We've now returned to australia, where they started sending us packages, and letters and bills. I tried calling to restate the fact that i had called and emailed to get out of this deal. Nope i had to pay and what not. Now i have received a bill stating they were going to commence recovery action for a bill of $900. What to do? does anyone have any advice? i feel so scamed and ripped off.

Shell Vacations Club is a RIP OFF.

We need more people to stand up together and get stronger. shell vacation victim please join my communite forum at http://antishellvacation.com

Why would someone pay $400 a night with Shell Vacations Club points when you can stay at the same Hotel for $150 by booking with Expedia or other website. The economy is in real bad shape and we should let current owner NOT TO PURCHASE MORE POINTS AND MAKE SURE OTHER PEOPLE DO NOT GET SCAMMED ON THIS RIP OFF.
Do not get fooled by FAKE positve comments made by Shell Vacations employees. Read what current pissed owners have to say about.

http://antishellvacation.com

WOW! what great liars made this company? if there was ever a rip-off, shell vacations club is the embodiment of it. i have never seen cheats like this. None of their math (projecting your property increasing in value and all that) is even remotely correct... all they care is getting your money out of your pockets and into their coffers. I am so thankful to not have fallen into the trap of getting lured by their presentation i attended. They burst balloons everytime someone makes a "sale". GET A LIFE! seriously? i kept an eye on who was doing the bursting and i swear to god there was no one even in the vicinity buying anything at that time. How old do they think we are ? 4? wow a balloon burst... i wanna some more cake...!! what a poor sales gimmick.

next time before you pull the rug off some other hardworking person slap yourself 71, 000 times, that is how we feel when you push us to buy points on your crappy resorts. and for those who are in this mess, get a lawyer and sue their asses. and then when you get your pound of flesh go burst a few balloons!!!

On August 15, 2008 we were on our way to dinner and we were approched by a lady saying that they would give us dinner if we just listen to a presentation for 45 min. and that if we didn't want to buy that we can leave. Well when we got there they serve us cold sandwiches and my kids were put in a different room they said that they will also be fed. We were sitting a table and David came and started to talk to my husband and even share some of his personal things with us the 45 min. turn into 3 hours and a manager coming to our table to ask us if we wanted to sign and tha if we did that he would give us $600 for the first six months and $200 for dinner and 2 days in someplace. Well I was so tired I had checked on my kids and they had not eaten because they were supposed get it them selfs 4 and 8 year old. I started to tell that we need to go and they insisted.
We were told that if we choose to become part of the family and thenm change our minds that we can do so THEY never said you only have 7 days. Kim who was the person who went over the contract said (I have never explain this contract soo fast, if you choose to cancel all you have to do is pay the $200 on your credit card NEver said you have 7 days to do this! )
We were on vacation, we wanted to get out of ther so we can go and feed our kids, When I got back home we made the decision to cancel because I had lost my job, I send the letter through e-mail, Fax and mail and I was never called to find out why we wanted to cancel...
When I called I would leave messages and no one called us back I did this for about 3 weeks. I rteceived a bill from a credit card for a balance of $900 which I had no clue why I called the credit card and explain to then that I will not accept the charges because I had a dispute with the company.
I called Shells spoke to some lady named Ana and I was very upset because she never stated by when I was supposed to send the letter so that I was stuck with this even if I didnt want it.
She said they called us which of course is a lie because if they would have called they would have left a message and we would have called the person back.
IS there anything I can do I feel they tired me out and starved my kids they kept saying 15 min thats all, ran throught what I was signing and never explain to me that I only had 7 days to cancel. I need help can anyone give me some points of where to get help?

Shell Vacation is a SCAM! DO NOT BUY!!! The resorts are never available. All we've done is pay money, money, money but we have not yet reaped in its benefits. It's just like throwing our money out the window.
Whenever we call, they never have any availability besides Mondays and Tuesdays. Who takes a vacation on Mondays or Tuesdays!?!

Whenever we try to book, they can never accommodate us, even if we have a list of dates. They do not understand how to provide satisfaction and great customer service. We have been owners for 3+ years and we've only been able to use it once. But the amount of money we've given them is unbelievable.