Shopko
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1 stars | | (8) |
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Category: Lifestyle
Contact Information Green Bay, Wisconsin, United States
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Shopko Reviews
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MMLaabs
February 1, 2011
Theft & Fraud
I brought my daughter to Shopko Optical the evening of 8 Jan. 2011 for an eye exam and to see what they offered for eyeglasses. A set of eyeglasses were selected and we were told that a week would be required for the eyeglasses to be produced. I returned home and made some telephone calls to other optical businesses and found that the same product could be purchased for $30 less. I called Shopko Optical the next morning and cancelled the eyeglasses. I returned to Shopko Optical on 18 Jan. 11 to purchase the glass frame off the display that my daughter liked and told Shopko Optical that I had cancelled the eyeglasses nearly immediately. I was disturbed that the eyeglasses were still an issue! I went to another optical product vender on 20 Jan. 2011, only to find out that Shopko Optical had fraudulently billed the insurance for eyeglasses and used all the benefit. THIS IS THEFT AND FRAUD BY SHOPKO OPTICAL! These criminals billed the insurance immediately, took $124.00 out of my account, without the sale of a product. There is no excuse for this behavior. I will be making a complaint to the police department later today and take other actions. DO NOT SHOP AT SHOPKO OR THEIR OPTICAL DEPARTMENT
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Heidi Park
November 7, 2010
Customer Service
I was shopping for some boots for my son and had picked up some other items that I needed. I went to the check stand and there were two checkers available. The one checker had a customer with quit a few clothing items as the other clerk was finishing up with her customer I went to that check stand. As soon as I walked up the cashier walked away into the customer service booth so I just stood there and looked at her wondering if she was coming back. Another woman behind the customer service booth told me that check stand is closed. So I moved to the one remaining cashier and waited in line . When it was my turn to check out the cashier let another customer go around the front of the check stand and check out ahead of me. She talked to the customer ad if she knew her. All the while I was waiting there where three employees standing in the customer service area just talking to each other doing absolutely nothing. Not one of them offered to help me. If I hadn't needed the items that were in my cart I would have walked out! I will never shop at Shopko again and will inform everyone I know about there rude customer service!!!
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Arvella
July 14, 2010
declined check
I had a check declined by SHOPKO on July 1, 2010
I called Shopko and everything is clear with them. I called the Shopko corporate office and they said to contact you and you would tell me what or who the problem is that I cant pay with my checking account
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mattgorman07
May 15, 2010
Employment issues
I am writing this complaint more just to let people know that they should even bother with applying for Shopko. I applied over a month ago for a part time postion with them and was shortly after called in for my first interview. it went good i thought because the next day i had my second interview this time with the Store Manager. Now after the interview i was told i would recieve a call within the next three days as to whether or not i got the job. No call ever came which i why i am reporting this complaint. I heard the other day on the radio about the 5 nastiest things employers have done when it comes to hiring new applicants and one of them is an apparent failure to do a courtesy call as to whether or not a person has got a job. Now cause of this i will no longer shop at Shopko ever again and neither will my friends or family. I feel anyone who has gone through this shouldn't shop at shopko eithier. i am spreading the word because i believe something needs to be done about this. This is ridiculous and i wont tolerate it. If Shopko is reading this, i will make you fall down, you will lose more and more customers. The word has spread.
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Mistman
May 4, 2010
You run the add for 3 days and you were out by noon the first day
I went to my local Shopko today to buy a Sony Bravio television that was on sale for 3 days. It was on sale for $859. When we got there, they were out! You run the add for 3 days and you were out by noon the first day. I complained at the front desk and was told that the store only had 3 televisions to start with. What a way to do business!! I am going to give you all the free press that I can.
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tyana
December 21, 2009
Harassed and wrongly accused.....
On December 21 around 5:30pm, at the Shopko Store Location in North Branch, MN, my friends and I was wrongly accused and harassed by security and a store employee in the parking lot. My boyfriend had just purchased a box of condoms and met us by the doors of the main entrance. He proceeded to put the shopko bag which contained the purchased condoms in his jacket pocket we left to my car and got to the turn when the man, who claimed to be "head of security" stepped infront of my car, while on the phone and proceed to signal to roll down my window.
And so I did and then he yelled at us and cursed profanity, accusing us of shop lifting and that we will be prosecuted. And So the employee walked out there also, who had personal issues with one of our friends, because she turned her in for driving drunk. My boyfriend then proceeded showing the explictly rude "head of security" the recipt and the condoms, showing proof of purchase. He then proceed to say "You are fucking lucky!" in a rude manner as if we actually did something wrong. He then walked away in a rush with the employee into the store once again on his cell phone. He never apologized for falsely accusing us and the fact the worker had personal grief on a friend and then decide to cause trouble on us is extremely unacceptable.
I have never been harassed this rudely by any store or person in my life like I have been tonight. I will never be going to Shopko in North Branch, MN again in my life.
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KenJ74
August 24, 2009
Rude customer service
This is rude customer service. They asked "Could I have your zip code please?" and I told them and asked Why, And they answered "Because I want to know where you're going to ship this product to" This is Rude. If they are nice to me I could go back.
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Sue
April 15, 2009
rude customer serivce
My Mom had fallen and broke her glasses. My husband made an appointment for an eye test and new glasses for her. We arrived on time and we confronted with a rude receptionist. She walked away from us and talked to someone in the back before coming back to us. We were told to take Mom into the room and get her into the chair. She is in a wheelchair and needed assistance. I was told I had to move her wheelchair out of the room so they could have more space and then promply said "oh just leave it there". A very rude "eye doctor" came in a stated that Next time come in earlier so they had more time to get ready. I apologized and said that my husband has asked about that and was assured that extra time was not needed. It was like they did not want to deal with a person who is handicapped! Needless to say we were shocked and upset. We helped Mom back into her chair and left. We will find another place were customer service is a priority. You would think, especially in this economy, that the stores would take extra care of the customers they had. The recession will end and I'm sure the stores like Shopko will not have stated in business. I will never set foot in another Shopko store and will make sure that everyone knows about our experience.
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