Shopper Discounts And Rewards
Shopper Discounts And Rewards Reviews
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h c f
June 12, 2011
taking money monthly without permission
shopper discounts and rewards have been taking money out of my bank monthly without permission. here the email i sent them. i'm awaiting a response:
I have noticed on my bank statement that i pay £10.00 around the 7th of each month to you. I have not set up a direct debit or standing order with you and therefore do not see how you can take a monthly payment without my permission. i have informed hsbc who are investigating the situation as fraud. i have also noticed that many people have 'signed up ' for this payment whilst purchasing something on the internet but all have been unaware that this is a monthly payment. i want a full refund of all the monies taken so far and will be posting my complaint on chat forums, facebook, my space and twiitter in order to make the public aware of your skam. i'm sure you have found a clause in the law somewhere so that your activity is not illegal, but i have notified my bank and they are treating it as fraudulant. i would like someone to contact me immediately regarding a full refund - i did not give anyone permission to take money out of bank each month.
This is robbery - how do they get away with it. my bank say it is not a direct debit nor standing order so how can they repeat the transaction month afetr month?
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Gabriel
July 30, 2009
Scam charges
I was enrolled without my authorization in Shoppers Discounts which has been deducting $10.00 from my credit card for the past six months. I called the phone # listed on my credit card transaction and cancelled my "membership" and was told I would be refunded for the six $10.00 payments in 3-5 business days. The customer service rep told me that I apparently clicked on a coupon for $10 off my next purchase (which I do not recall doing)after making an online purchase @ KBToys in December. He stated that when I clicked on the "coupon" (which I still don't remember doing), I was automatically enrolled in their service for a 30 day free trail. He says because the membership was not cancelled, I began getting billed for the service "as it clearly stated when I clicked on the $10.00 off my next purchase." I just contacted this company today 8/3/08.
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Triskuit
June 4, 2009
Online credit scam
A few months ago I had bought a pair of headphones from buy.com that were a ridiculously good deal. So good that they died two months later. I shrugged it off since returning them would probably have been fruitless since I had thrown away my receipt. I just considered myself out the twenty bucks, and learned a lesson about too-good-to-be-true deals.
Last night, though, I was checking my debit card statement and noticed that I had been charged 12$ from "SHOPPER DISCOUNTS". I had no idea what this was, but saw I had been billed multiple months. So I entered their name into gmail and saw that I had gotten two emails many months ago from them that went directly to my spam box. Apparently I had an account, and upon scanning the ultra-fine print I saw that this "membership" involved a 12$ monthly fee.
After some googling, I find that this is linked to a 10$ off coupon that I must have clicked upon check out at buy.com. Once I clicked it shopperdiscountsandrewards.com got all of my billing information from buy.com. Some people have said that I am at least partially to blame for not reading the fine print next to the link. Of course shopperdiscountsandrewards.com uses people's lack of attention to get them to sign up, then snags your credit information from the site that directed you there, and then hopes you won't notice when they charge you. The part that gets me is that I know I didn't input any personal or billing information for the site to charge, they had to get it from my original order. Over all it seems pretty underhanded.
The bright side of this is that I was able to cancel my membership and get a refund by calling their customer service line [1-800-889-8776]. I hate talking to customer service people, but the lady I spoke to was very nice about it, and didn't try to refute my claim. I'm guessing from all the other complaints I've read she must be used to it. Well, add my complaint to the pile.
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December 2, 2008
Illegal withdrawals from checking
Every month for the past year unauthorized withdrawals have been made without my knowledge from my checking account for Shopper Discounts ($12.00 per month) and for Reservation Rewards ($12.00 per mon). I had no knowledge of these withdrawals until recently discovered, and have received no products or services for these withdrawals.
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July 1, 2008
Unauthorized charges
When booking a flight with www.easyjet.com, the website asks you if you want to save £10.00 on your booking. If you click "yes", it re-directs you to the Shopper Discounts and Rewards website. They ask you for your email address, and while you think it is some type of newsletter you are signing for, what you are really doing is signing on for a direct debit of £8.00 a month, from the same credit card that you used to pay your flight. You don't have to give them any details, only your email address. I am sure they get the information from Easyjet. It took me 3 months to actually realise that they were charging me this monthly amount on my credit card. When you phone them to cancel, they are ready for it, they even have a cancellation automated service (I bet they get quite a high rate of cancellation). After cancelling, I tried to talk to an operator, who read me a 10 minutes speech about how it was my fault and I should have read the small print. When you phone them, they are ready for it, I bet they get lots of phone calls from people as upset as I was. I finally got them to refund 2 payments they took from my credit card, so I suppose they are not doing anything completely illegal, but in my opinion it is definitely immoral. I haven't got any service for this money they took from me, and I wasn't even aware that I signed for this service in the first place. People, be aware! And about Easyjet, who I considered a reputable company, the only thing I can say is that I am very disappointed with them for associating with this type of company, and I will avoid flying with easyjet in the future, as they lost my trust on them as a customer.
By the way, this company changes its name constantly. shopdisc.co.uk, shopperdisc.co.uk or shopperdiscounts.co.uk may have appeared on your statement. Check them out in the internet. There are a few interesting reviews from USA.
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June 30, 2008
Unauthorized charges
This is a scam that happens when you make a purchase at online at sites such as musinotes.com as I did. There is a quick pop-up that you barely have time to see, let alone read.
Report them to better business bureau as will I. they automatically start charging your credit card on a monthly basis. I spoke with my credit card company (Discover) and the lady I spoke with told me she had a complaint against this company last week and the poor person had been scammed since 2006.
I see a major judgment when that axe falls on this outfit.
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