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Glenys Plant
July 16, 2011
membership amount taken from credit card without authorisation
I am horrified to discover that shoppers discount are taking £10 per month from my credit card account stating it is membership. I have tried to contact them but have been unable to. How can I stop this.
Glenys Plant
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Pauline D
June 14, 2011
Shame on them
This is my second complaint ... the first with Easy Saver (Purchase Saver) where a company charged my account for 8 months for $14.95!!
Now this Group (Shoppers Discount) has been deducting $12.00 for many months.
All the above was because I ordered Pro Flowers and Cherry Moon! Shame on them.
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James Keith
June 11, 2011
12.00 charge
Why was I charged 12.00 ?? I did not Buy anything or Join any thing!! This was taken out of my debit account, How??
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kazvic
June 8, 2011
unauthorised subscription charges
i noticed on my credit card statement that £10 had been deducted for shoppers discount on investigating further i found that i had been debited £10 for the last ten months i contacted my credit card company who informed me that i had signed up for this through ebookers i do remember clicking on the £15 refund but had no idea i had authorised payments of £10 per month
i telephoned shoppers discount 08007319936 or 08007319935 (cannot remember which) and was advised the last three months membership could be refunded and any further refunds required i would have to complete their refund application form my membership was cancelled (cancellation number given) and confirmed by email the refund application form was sent via an email which i printed completed and sent back to shoppers discount i received a full refund within seven days!!
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Sheilah Williamson
May 25, 2011
Unauthorised taking of money from my creditcard account
My credit card has been debited by £10 unauthorised How do I stop this?
S Williamson [email protected] |
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gembizz
May 13, 2011
money taken out with out permission
when checking my bank statment i noticed that 10 pounds had been taking out under shoppers discount when i have looked back i cant believe i had missed they had been taking it from nov 2010 after i bought a belt off m and m direct for xmas i rand this number 08082341539 (take the 0 off if using amoblie) and have cancelled it and they will only refund the last payment i wish i had known about its really upsetting companies cant do this to people
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R T Barnett
May 3, 2011
Credit Card withdrawal
I booked a flight with Ryan Air and apparantly I ticked a box requesting £15.00 off my next RyanAir flight. Unknown to me this automatically joined me into this Shoppers Discount and they have been taking £10.00 month from my Visa card since 15 August 2009. The amount monthly is not large and so it never rang any warning bells for me as I thought it was a transaction of my Wife who also signs on the account. I was finally informed by my credit card company who tell me that they have had nany problems with this company. I consider that this is, albeit no doubt legal, a scam. Is there any way I can get a refund of the £180.00 this has cost me?
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Gill McGill
April 7, 2011
they are taking money out of my account every month which I haven't authorised
I paid for a hotel on line Premier Travel inn. The option came up to recieve a £10 cash back if I clicked on the message which I did. I received a cheque however I then noticed a £10.00 payment had automatically come out of my account.
This has happened for 3 months. I have not set up any direct debit to authorise any payment or authorise anyone to do this
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Doris Boring
March 31, 2011
I did't want this and thery billed me anyway
they charge me unauthorized
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BarneyB
January 20, 2011
Monthly deduction from current account
The following reference is appearing on my account SHOPPERDISCOUNTS.CCD 8258 with a debited amount of £8. I have called the bank and they cannot stop the payment. I am not aware that I have authorised this and need help stopping it and ideally getting a refund as this has been happening for some months.
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