I just witnessed one of the most absurd, disrespectful and discriminatories situations i have ever seen and i truly feel the moral responsibility to share it with the world! A woman entered Shoppers Drugmart on Queen street east and Parliament, she was half naked and obviously a person that has mental illness and substance abuse issues, she came into the pharmacy took a cart and went around the store shopping. The under cover security man Omar, caucasian aprox. 5 feet 10 250 lbs beard, and sun glasses, decides to blow his cover, gets the rest of the staff to join him in his mockery about this woman's appearance and decides to harass her all over the pharmacy as all customers could hear him say to the lady: What happened to the rest of your clothes, you can't be here like this, get out of here and she just kept on walking around trying to shop as much as she tried to ignore him the security guard would not stop verbally abusing this person! He ignited a situation, blew his cover & violated her human rights just for the sake of satisfying himself and others with his tasteless sense of humor and unacceptable attitude, Now she tried to defend herself as he continues to discriminate her all the way to the exit of the pharmacy, now he over powers her after she had obviously had enough and throws her on the ground puts his entire weight on her ( she is so skinny, i can see her weighing under 100lbs ) and she is begging him to stop twisting her arm as her arm is already broken. He just was getting so much pleasure out of hurting this woman the more she asked him the more her twisted ! The cashier tells the lady please don't move or he might break your arm. the cashier even said to the security man, Omar i will call for back up relax, now this woman is rolling from pain on the floor as he continues to unfairly overpower her, the security man is a sadist and no one was there to supervise him, i approached the scenario and said to Omar the undercover (no more): Listen, she is a woman half your size you are hurting her, by law a woman should be doing this not a man, besides in Canada even if you are naked but wearing sandals you are still dressed how she looks is not your job nor business! Then he took her to the back of the store as the police came i tried to speak to one of the officers and said: I just witnessed what happened in there! but the police wasn't interested so i just walked away. We all know that even if she is right because of her social status she will get the short end of the stick... security guards cannot retaliate against the population is not part of their job description and to attack verbally and physically a woman the way Omar did is simply primitive behaviour. I will try to cancel Shoppers Drugmart out of my retail stores of choice from now on out of principal and i will encourage You to do the same, together for equality and world peace.