I have just noticed a charge of £10.00 monthly going out of my account through my debit card. As this can't be cancelled through the card, I have been told I need to contact the company. I DID NOT agree to this monthly charge, I have no idea where or who shopperdiscount are and don't know where to get in touch with them!!

Any ideas, anyone?

Sheryl

I have just discovered, late in the day that Shoppers discounts has been drawing $£8.00 per month from my account, since the middle of 2008.

I have never heard of them before, and have certainly never knowingly authorised this payment. I suspect ot goes back to an Easyjet purchase, which I used that particular debit card for quite a lot.

The bank (Barclays) is less than helpful, implying that it is all my fault. They call it a "Continuing Payment Authority" and claim that they are powerless to do anything other than write to Shoppers Discount.com and politely ask them to stop drawing it.

Even closing the account may not achieve the desired effect, although that's what I'm going to do, immediately.

The Bank went on to say that they are well aware that it's a total scam.

So, CAUTION! If you buy from Easyjet, the cost could be a lot higher than you think. Easyjet casn only be described as a willing partner to this fraudulent scam, and in effect so is the Bank.

As a further warning, another unauthorised payment on my account, again apparently a "Continuing Payment Authority", is to GoToMyPC, as a result of running the 30--day trial they offer. I told them I did not with to take up the programme, and indeed when I tried to use it as a check I got the response "Your Trial Period has ended". They are deducting £13.49 per month and once again the Bank says that they cannot bar the payment because, get this...

"We do not know who the payments are going to when they are demanded, we only find that out when it shows on your account 5 days later. So we can't prevent payments going from any particular account to any particular recipient. The payments will only stop when they stop demanding them."

"Even if you know its a complete scam?"

"That's how it is."

Aren't Banks wonderful? Lose trillions of their customers' money on ridiculous investments that a 10-year old could have said were dodgy, pay themselves obscene salaries, get bailed out by the taxpayer, and just cannot prevent payments of their customers' money, held in trust by them, to complete crooks, even when the account holder tells to stop paying out his money.

I just found on my American express card 2 charges for $12.00 each and did not authorize these charges every month.
I will be calling american express to dispute these charges

But I need a phone number for shoppersdiscount.com to cancel what I didn't sign up for

I received my discover card statement and had a recurring charge for 12.00 per month for two different .com listings that turned out to be the same company. I called the discover people and the said I signed up for this when I booked a flight for my son in the army to come home on leave. I told them I did no such thing and they said it was automatic! I knew I had been scammed and it had been going on for two months. My wife does the bill paying and thought it was a service fee related to the flight we bookies and did not tell me about it. I did not learn about it till the second month of charges! I put the charges in dispute and called the company and told them to cancel the alleged membership. I started looking up this company and the list of complaints is impressive. I urge anyone who does anything business on line to look out for this scam and I hope some law enforcement or regulatory agency gets on the case. I can easily see how these charges can go unnoticed!