Sify

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Category: Services

Contact Information
India

Sify Reviews

November 25, 2008
Sify Shopping
Sify is the worst site ever. Please do not buy anything from sify. I placed an order on 13th of November and still it has not been dispatched and I really have no clue when will I finally get it. Every time I call customer care they ask for more time. I dont know what to do now.
I want to warn everyone to stop buying anything from sify.
November 7, 2008
non delivery of ordet
I had placed an order at Sify Shopping on 30 sept 2008 .The following are its details.
Order Details :
----------------
Order Number: s-000658602-m
Order Date: 30 sept 2008
Payment Method: visa card
Order has not been delivered yet.
Its close to one month now. Depite several tries with customer care person, e-mails and phone calls, there has been no response from the Sify's side.Wheneveri try complainig to the Customer Care persons through online chat, they transfer the session to somebody else and the seeion gets closed in between.
August 30, 2008
Broad band service
First in the Worst of the worst Internet providers in India. They better close sify for the sake of middle class human beings. Cheating the common man!
June 21, 2008
Bad connection
This company really takes the cake in not attending to customer complaints. Or if it attends, it cannot solve its own problems! I am a Sify customer and the free unlimited download package that they offer is so so so slow that a whole day passes by and nothing gets done. Secondly, popular sites like G mail and Yahoo do not open. I think by offering free unlimited download Sify has reduced its bandwidth and is least interested in attending to such complaints.
February 13, 2008
3rd class service!
Service of Sify broadband is 3rd class.most of the time it is showing BB101 error. Last month 15 days my network was down. Terrible service, beware!
January 15, 2008
Non refund of money after cancellation order
I had placed an order at Sify Shopping on 11th dec. for Rs. 199 . The following are its details.
Order Details :
----------------
Order Number: s-000555822-m
Order Date: 2007-12-11 15:10:29
Payment Method: PayMate

The order was cancelled from Sify side citing incorrect address as the problem, ( Though there was complete address available).
However, its close to one month now. Depite several tries with customer care person, e-mails and phone calls, there has been no response from the Sify's side.Wheneveri try complainig to the Customer Care persons through online chat, they transfer the session to somebody else and the seeion gets closed in between.

I am ill at ease to understand why a company like Sify doesn't reply to my innumerable requests.Its not just a question of money but also the faith that a consumer entrusts in a company while doing online shopping.

Please look into the matter as soon as possible.
October 26, 2007
Sify Broadband Connection
I want to file a complaint against Sify Broadband Connection. They are the worst connection providers I have seem so far. We had requested a new broadband connection in the month of March, which we got promptly after having paid installation charges of around Rs.2500/- and have renewed our account also regularly hoping that one day the internet would start working.

Since we got the connection in March, till date (26th October) we were able to surf only for exactly 10days (or even less). We have called the Customer Care and our service provider numerous times but to no use.

Sify is run by a bunch of unprofessional people, who arent true to their conscience. A sincere request to all the readers would be, please do not even bother to think twice if or not you need to go for the connection. Please do not entertain any sify broadband connection, as you would only be wasting you energy, time and of all your hard earned MONEY.
October 1, 2007
Scam and cheating!
I took a sify broadband connection just day before. today when i tried to connect, after getting back from office, it just wouldn't connect and the problem seemed to be with the LAN cable. So i traced it back to their switch, which is kept on the roof top of our society. And guess what did i find!!

My cable had been unplugged from the switch. And the biggest shock was that the switch had 8 ports and all of them had cables plugged into them.

So, basically these Sify guys are trying to service 10 customers when they can service only 8. I called up the marketing chap and also their call center (... took me ages to get through to someone) and all he told me was "we will look into the matter... call us in tomorrow morning ". How ridiculous!!

I would sincerely advice against going in for such an ISP.
June 23, 2007
No response from customer service
MY broadband connection shows unplugged since 3 weeks, customer services numbers are never picked up to receive the complaint and neither the local cable operator responds to the complaints. But collection agents call promptly for collection.
June 3, 2007
Haven't received email from one of my customers
I haven't receive email from one of my customer when i can get the others. From their end, they have no IT problems but i can't get their mails.

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