We are a garden center located in Jacksonville, FL. We wanted to put up a LED sign in front of our nursery and Gary Hoelein was our sales representitive. We met with him and gave him some plans of what we wanted done and we gave him a check for $1204.00. He said it was just a deposit, but that he wouldn't cash it until our plans were finalized. He sent us back the plans completly different than what we discussed and the price was way different. He also cashed the check two days later.

We don't want anything to do with them anymore, we just want our deposit back for the sign we never got or never got right. We've been trying to get it back for three months now. The Corporate Office won't do anything and their local office number has been disconnected.

Chuey said he was from signtronix stopped by my place of business and made a sales pitch for an outdoor sign for my business.

After going thru all this we ask for him to please leave a business card and the quote because I was very interested but had to discuss it with my partner and get with him later that day or the next and he got angry took everything and left.

I called the company off the internet and was told that they have 250 reps nationwide and cannot keep up with them. I was also told that their sales reps did not carry business cards and if you did not sign then contract then and make a deposit on the sign then you don't get a second chance.

They also said they are to go directly to the bank and cash your check and the contract is binding and you cannot get out of it.

This doesn't sound like a reputable business practice.

The rep that came by here was driving a chev truck with Montana plates.