Silkies Enriche
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Category: Lifestyle
Contact Information
United States
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Silkies Enriche Reviews
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March 31, 2008
Never bought this product
I never bought this product from Silkies Enriche
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March 29, 2008
Tube inside of bottle was broken off so no cream couldn't even come up the tube.
I received this bottle of moisturizer and I could't even pump any cream up through it. I looked inside and the tube was broken right off so it did't reach far enough down into the bottle to draw anything up. I just wanted either a new bottle returned to me or for me not to have to pay for something I can't use. They charged me $19.94
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March 22, 2008
Merchandise not ordered!
I just received a package containing Silkies Enriche eyesmoother and moisturizer with a BILL FOR $19.94... I DID NOT ORDER theses products. The statement has an account # as if I was a customer! I called the number indicated on the statement but could not get a "live" person. On extension 3, it says :"return and write cancel so you will not receive any more product.
This company should be prosecuted for its UNETHICAL MARKETING PROCEDURE.
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March 22, 2008
Billing me for products never ordered or received
I have received a bill for 19.94 for products I have never ordered or received...I didnt even know what the product was.
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March 21, 2008
Received product not ordered
I received one package from silkies Enriche and opened it because it said "Free gift enclosed" on the outside of the package. It had a tiny container of face cream in it with an invoice for 19.99. I paid it and wrote on the invoice to remove my name and address from all mailing lists. While I was away for a few days another package from Silkies Enriche arrived. I am returning it unopened 3-23-08 to the address on the package "Silkies Enriche, Po Box 34369, Lancaster, SC 29722.
I would like someone to launch an investigation into this company since I see many complaints and scams they have pulled on other people.
Sincerely,
Polly Parker
[email protected] |
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March 11, 2008
Did not order!
I did not order this product. I am not paying shipping for the return of something I did not order!
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March 11, 2008
Unordered product!
I accepted some free samples in little foil packets a few month ago, thinking, this is nice, if I like it I'll order some. Then a package came that I did not order, with an invoice for $19.99. There is no way to refuse it and send it back. I tried to phone the telephone number on the included invoice but there is no one to speak to at that number. I plan to try to contact them on line for advice on how to return it. I hope I have some luck.
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February 23, 2008
did not order product
I recieved a product(rebuild) which I did not order! A month ago I did send for free little pckets of skin care! Why are you sending me a product I did not order? I am sending it back & hope that you will pay the postage! Please advise!
Fran Brickner
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February 19, 2008
I did not order this priduct
I did not place an order for items received
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September 21, 2007
Deceptive trade practices
Hi Guys
I am at the moment contacting the trading standards office, as I too have received a tube of moisturizer/free eye stick from this company, which I certainly DID NOT order, complete with invoice for 13.98. I originally had a free sample of this product a couple of months back, but didn't like it, so I certainly would not have ordered anymore.
How is it that this company can then send out an item, not ordered, and demand payment. Have you tried contacting them, the so called Customer Service line 0870 043 4885, is never answered, there is another number 0870-043-4295 which is for their hosiery however, this is totally automated, there is only a PO box address, so I will be writing, however. It would appear this company do not like to have communication with their customers.
I am of the opinion that they should send me a pre-paid envelope if they want their moisturizer back . I know they are part of HCI Direct, and I shall certainly be mailing them.
I wonder how many more people there are out there, who have had the same problem, i.e. being black mailed into buying products that they have not ordered.
Regards
Pauline Smith
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