Same story as others, but I am so mad, I need to vent. Business phone rings, they represent themselves at ATT. Tell me they are going to lower my bill because of the competition in town. I ask them several times that they are indeed ATT. "Oh yes..trust me." I should have hung up right then! I consider myself smart, and can't believe I was scammed! They ask you a few normal simple questions that you reply "yes" too. They then record this, cut and paste your voice, and put in their own words later. When you get your ATT bill, you now have a min. $80.00+ charge from SILV communications on it, which you never wanted, or asked for!!! ATT was quite nice, and will give you the SILV Communications phone number. When you call the SILV number, be aware...they are extremely RUDE! They are mean, and full of lies. This is the biggest scam company I have ever seen. So they tell you you did order the service from them, and they call you in 3-5 days to "prove" it. This is when you hear somebody talking about SILV and asking you if you want the service etc. THEN you hear your own voice saying Yes, because they have copied and pasted your voice. I WAS FURIOUS! I even told ther lady I don't know how she sleeps at night working for this horrible company. She then acted as if she has never heard this "scamming" complaint before from anybody. Where I stand now is ATT charges the amount back to SILV/USBI company. So I am at least in good standing with ATT. The ATT guy did say they will probably take the charges to a collection agency. This is just so unfair, and I can't believe they can get away with this!!! We work to hard for our money hear to give it away to this fraud. I just hope others read this, and learn about this company. I don't want them to scam anybody else out of their money. They need ot be stopped. They actually do have some law suits out on them now.

I received a call from a man claiming to be Verizon, offering me a substantial discount on my business long distance. Funny, he didn't know all of my current phone numbers: strike one.

I repeatedly asked him if he was from Verizon and he said 'trust me, I am from Verizon and I'm calling to save you money' -- high-pressure, so that was strike two. I decided to entertain myself by hearing him out.

I told him emphatically that I did NOT want my long distance provider to change, that I wanted no changes made to my account. He asked me a few questions, such as my name, and if I wanted to save money on my long distance. I said 'yes, of course, but again I DO NOT want any changes made to my account.' He assured me again ('trust me') that no changes would be made. Strike 3, good bye.

Fast forward 2 months and I receive a bill with two full months of charges from these companies. I was livid, so I called today to find out how this happened. I was told that somebody with my name had authorized the switch. She then proceeded to play a recording to me, supposedly of the conversation of two months ago.

Here's the kicker that sent me over the top: indeed I did hear my voice say 'Yes': about 12 times, to all kinds of terms and conditions which were never read to me. The recording was OBVIOUSLY copied, cut, pasted, and dubbed using my voice, and the 'Yes' I heard over and over and over was the same exact 'Yes' simply inserted at the appropriate points. I was beside myself!

I accused them of fraud, and threatened legal action only to be transferred to the 'supervisor' named Laura (x100) who told me that if I pursue legal action the charges will not be reversed. I told her to reverse the charges immediately, she agreed, and I hung up, fuming.

I've seen my share of fraud and scams in my day, but this takes the cake. It's insulting to me and it's insulting to the phone industry. And there's nothing like hearing your voice edited to say something you've never actually said. Did I mention I am LIVID?!?