The General Manager is rude and disrespectful. She is never there to acknowledge or solve any complaints. The employees say she is at the back while the employees are the ones to cash out the tickets rather than her. If asked to talk to her she rudely will not look at you or apologize for the wait. This has happened to me and my family many times.
It is a shame that pizza hut is loosing its regulars to papa johns because of lack of customer service, management, late orders, no drivers and a disgusting restaurant. Maybe your waiting for someone to die because they ate there for you to really clean up that store in and out.