I initiated my port from Verizon Landline to Simple Mobile on Dec. 31s, 2010. Today is already Jan. 30th, 2011 and my incoming call is still not working. I was first told that the port time frame can take between 7-14 business day to complete so I've waited until 1/14/10 to call them. They've been unprofessional and extremely unhelpful. They tried to blame it on Verizon landline and said that I have to call them and ask them to broadcast the number, but I've called Verizon and they told me that the port-out is completely successful on their system. I've called back to Simple Mobile many times, but they are unprofessional. I've put in a ticket for the issue on 1/17 and they closed the ticket without solving the issue. Then I finally gave up on Simple Mobile and ported out my # to PagePlus on 1/24th, but Simple Mobile won't respond to PagePlus's request for the port. I've tried every possible ways I can think of in hopes to resolve the issue. I even asked for the floor supervisors when the customer care rep couldn't help and so they told me to hold on but they just hang up on me. Simple Mobile's customer care REALLLLY SUCKS!!!