8/11/10
Hi
Joining the queue of complianees re simply electronics.

Stay away at all costs. Presents as bona fida company. NOT!!

Been waiting since 22/10/10 for panasonic dmc lx3 and spare battery total £300.90 (too big a sum just to write off) Tried for a refund today ([email protected]) I don't hold out much hope. Would love to wring someones neck!!
Should have paid an exrar £50.00 from Amazon..that'll teach me to try and save money.

Was really looking forward to owning this camera. The shines all gone now.
I trust that what goes around comes around and as far as I am concerned a curse upon SIMPLY ELECTRONIC AND ALL WHO SAIL IN HER...L. North Somerset

John, Liverpool United Kingdom

I ordered a Canon EOS7D (Body Only) from Simply Electronics by telephone on Saturday 24 May 2010 after being assured it was in stock and woud be shiped in 2 - 5 days. Seven days later no delivery or update on the status of the order on the web site. I emailed for an update and received an automated reply. I telephoned to request an update and was told they could not give me an update until the end of next week 4 June 2010. I requested a full refund and was told it may take 1o days as it is passed to the accounting department.

Today 29 May 2010 at 08.20 they are still listing the Canon EOS7D (Body Only) as having 5 in stock.

Be warned think very carefully if you intend purchasing from this company. I will keep you all informed on the refund status.

I am currently gathering data about this DISSOLVED limited company with addresses in NOTTINGHAM and LONDON, who say they are in HONG KONG but trade from UK. They use Fulfilment companies, virtual offices and phone numbers, mailboxes and Moneybookers to handle all the customer transactions. They do not deal directly. I have started a youtube site and a web site to gather as much information on them as possible. Please visit us at youtube.co.uk/simplyelectronicsNOT or http://simplyelectronicsnot.webs.com and post comments and support for others to find. After trading standards contacted the company they refunded my £2200 they had taken from my account and never delivered the goods. EMAIL [email protected] or your local trading standards officer will have this company on there computer.

We Purchased 2 Viliv X70 computers from them plus some accessories on the 30th Nov 2009, on the 1st Dec 2009 they took the money off the credit card, eventually they arrived but one developed a fault so having being asked to return it for a refund once the engineers had looked at it and confirmed it was defective and us paying £22.50 including £700 insurance for the privilige of getting it back to the Isle of Wight we sat back and waited, that was on the 17th Dec 2009.
Since then we have being told that a refund is in progress but as of todays date 9th Feb 2010 we are still waiting, so on the 8th Feb 2010, yesterday, I informed the credit card company of the situation and they have offered to investigate on our behalf.

As for anyone who has nothing but praise for these communists, BE WARNED, you know nothing of just how bad customer services are with these people untill you have to return something to them, you should also be warned that they will only refund you a maximum of £8 for returning items to them, although I managed to get an offer of £15 out of them because I bought a premium service (that must be the insurance bit I mentioned earlier) but still short of the full £22.50 I forked out, they told me that Royal Mail only charge £8 but when I asked at the post office, they told confirmed this was a lie, even without insurance.

So it appears that it is a case of "buyer beware" god knows if we will ever get our money back but one thing is for sure, we will NEVER deal with them again or recommend them to anyone, no matter how cheap they are, as for trading standards uk, they are just as bad, they seem to put a lot of effort into making excuses not to do something rather than to get off there butt's and do what they are paid for.

NEVER BUY ANYTHING FROM THIS COMPANY!!!
I ordered a camera from Simply Electronic on 30 December 2009 - it is now 2 February 2010 and still waiting for the item or a refund.
I have rang Simply electronics and spoke to Charlotte, Melinda, and various other fake names but all say the same - "I have passed to the logistics department - they are dealing with this matter" I have asked to speck to a Manager - never there or conveniently in a meeting. I have then asked to speck to the 'Logistics Department' who conveniently can't take calls.
This company lie and expect the matter to go away. I am not prepared to loose £300.
PLEASE DO NOT EVER USE THIOS COMPANY IT WILL COST YOU MORE IN THE LONG RUN!!!