Really am up to the neck with Singpost. They used to be efficient, but now sucks big time. It can take almost one week or more for me to receive my parcels (last time the turnaround time was 1-2 days only), and can even tell me they cannot locate the parcel (what!! after 1 week still cannot locate??, and how come they can locate parcel A, which was send out from overseas at the same time, and arrive in Singapore at the same time with parcel B, they cannot do so for parcel B? And I even got a lame excuse saying both parcels are send by Sea that's why processing is so long?? Huh!! Shouldn't it be the case that once the parcels reach Singapore, the processing time and procedures are the same?

And when try to call their customer support, the CSO staff tend to give inconsistent replies.

What really boil is the long waiting time to receive my parcels (status always show as processing). This has been going for the last few months, and once the postman even told me it is because they cut cost, so due to lack of manpower that's why the delay. But why should I be punished and made to wait for their internal management changes?

Send a complaint feedback to them, but they never bother to reply. Are there any other ways I can lodge a complaint. Really had enough of their inefficiency.