Singpost

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Category: Services

Contact Information
Singapore

singpost.com.sg

Singpost Reviews

Dendunknow November 21, 2010
Very bad attiude security guard
Hi,

I have a very bad experience on 14th Nov 2010, 3.58pm at paya lebar postoffice. Bump into a lazy, attiude security guy.

I rush down to postoffice on 14th Nov with a heavy rain weather. When I reach the postoffice, the security officer do not allow me to enter. He claim that it is 4pm and postoffice had closed. He don't even bother to hear us and shut us off. At that point of time, I am not the only one. There were few people came early than me and also being barred from enter the office. This security officer is very rude to all of us. He don't bother to step out of the door to resolve this with us. Keep standing behind to empaize is 4pm.  The thing is all of us came before 
4pm with this type of wheather. And we still see people operating in the post office. He told us if not happy on this incident, can complain him. All of us very shock that this is what he replied us. He managed this matter very terrible. The way he managed is not professional at all. We r totally very disappointed with the whole matter. When we try to approach other officer, all of them very rude and don't even bother to find out what is the matter. Just ask us to complain. We all shock again. Sigh. Very bad service, bad management, bad impression on the security department. Very terrible. They totally forget they are also in a service line. 
missw March 6, 2010
Irresponsible postman
I am utterly disappointed with SingPost which is such a respectable company in Singapore. With this type of services, I seriously don't know that I should trust this company. Did we ever offended any of the postman? Why does our letter never reach us but instead it landed to others letter box? For the first time I have totally given up my hope on SingPost when this incidents occur not only once but twice in a week. For the first time, we are already very shocked with the letter that appear in our letter box. It has been open by someone else. We believe that the postman have deliver to the wrong letter box and this person happen to be so interested with our letter decided to peek at our letter. We are really angry but we chose to believe that the postman does not do it on purpose. However, the next day, the same thing happen.
One of our letter was thrown outside my doorstep and it was unfortunately been open again. I totally cannot believe this happen to such a creditable company. What if those letter are confidential letter or important letter? This may brings a lot of problem to me and my family. If it really happen to be a letter that contain our confidential information such as identification number or credit card information and this people may have uses them for illegal purpose. Just because of your company irresponsible postman may even land my whole family in troubles and danger. For all these year, this is also not the first time we experience. Once we never even receive our bill letter and causes us to pay heavier fines which almost ended up my house phone been cancel. The services your company have given are irresponsible behavior and unaccountable. My family and I are seriously disappointed and infuriated with such an experiences given by such a reputable company.
Collan Dsilva July 11, 2009
Parcel delivered to wrong address and country!!!
My friend had sent me a parcel containing items worth 500 USD via USPS from Austin, Texas on June 18th and I kept following up with singpost so as when the parcel will arrive. I was caught by surprise when they told me on 1st of july that the parcel has been delivered on 26th of June. But I never recieved the parcel. After investigation, which took a few more days I found that the parcel had been delivered to a logistics company who inturn sent it to Indonesia!!!
Do you belive what kind of incompetant staff are working in singpost! how could they deliver a package to someone else even though the ADDRESS PRINTED WAS CORRECT WORD TO WORD.
when I checked with them they accepted it was their mistake and today is 11th of july and they are telling it will take another 2 weeks to bring it back. when I asked for compensation for the mismanagement they are telling they will decide it once the parcel has arrived and will be a part of the postage amount used!!! Never use this stupid post-office for any valueable items and they dont know how to handle it. Incompetant goons!!

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