Their internet does not WORK. It automatically disconnects itself every 5 to 10 mins periodically especially in prime times of 8pm to 11pm. I don't understand why am I paying 50SGD every month for such lousy service. This is a FAILURE in service delivery yet Singtel still has the cheeks to advertise about its 'all-in-one' MIO TV.
More like "hell-in-one".
Called the Singtel 1688 customer service hotline THREE times during this year. They KEEP asking me to repeat the useless solutions they provide and REFUSED to send someone to look at my hardware. I even offered to carry it to wherever it can service the bloody modem but they insisted that the problem is a minor one.
Minor? Service delivery failure is minor? I pay for internet and yet cannot use it is minor?? Then why the hell does Singtel even exist if it cannot deliver what it exist for?!?
So, poor and middle income Singaporeans are paying 50SGD for nothing every month to SINGTEL.