My 9 yr old daughter and I went out X-mas shopping we had a great day until we went to Sirens.
She wanted to be a big girl and buy her aunt a sweater with her own money. So she ended up getting 2. Meanwhile I was standing outside the store waiting for her.
We walked away from the store, I thought hey stores normally give free gift boxes so I sent her in, she came out with a massive box. I said whoa that is way too big and she said yeah and I had to pay $1 so I sent her back in to get her money back because the box was too big.
The cahier said "No" to her so I went in. She said I can't give you back $1 in a very rude way rolling her eyes at us. I said relax she is 9 yrs old. The cashier said in a rude way rolling her eyes at us well if she is 9 maybe she shouldn't be doing this, totally upsetting my daughter.
She did not tell me until after we got into an argument that this was for charity which I was fine with but it was the way she treated my 9 yr old that I was not impressed with.
So I asked for a refund because I did not want to spend a dime there. She said we don't give refunds we only do exchanges and store credits. I was so angry I got the stupid store credit, forcing me to go back there again. X-mas shopping was not so much fun after that ordeal. My daughter and I were both upset.
With the CUSTOMER SERVICE I got from that store lets just say I will never shop there again!!