Sirius/XM

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Category: Business & Finances

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New Jersey, United States

Sirius/XM Reviews

Nstar2222 December 26, 2009
Lifetime service radio fee
It does not pay to become a "Lifetime Subscriber" to Sirius/XM. You would think that committing to a Lifetime membership would have benefits, especially when you have a problem. Not the case here, when my just over 1 yr old XM radio stopped working, I bought a new one and went online for what I thought would be a simple radio ID# switch, WRONG, I had to call the customer service dept. and was told, "sorry, you have to pay $75. to switch to a replacement radio" I then explained that I was not cancelling and that I a total of three radios with them, 2 on yearly plans, one on lifetime, how could they extort $75. just to replace a radio ID? Well, thats what the fine print says.

Being compleletly frustrated at this point I said, the hell with it, cancel everything, luckily my other two yearly subscriptions were expiring anyway and needed to be renewed.

Unfair and just bad business in my opinion. Looks like i will just go with the IPOD.

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