My entertainment agency did a trial site with sitecube for use in promoting a music group. I trialed their mid-range/midpriced web package. I completed approximately 75% of the trial build before deciding to commit and buy sitecube's service. Big mistake! Upon getting to the final stages of constructing the site I installed a music file for background music. File would not play correctly and broke up/distorted. Looked up other sitecube web-sites. Most had same problem other than those sites which sitecube uses to market their services. Sitecube Tech support swore it was a problem on my end (with my file) even though my file played perfectly when installed on other trial sites. My site was only up a couple weeks. Site cube kept $65.00 of my money when I asked for refund and I'm now fighting with them over transfering my domain name to Homestead whose service we're very happy with. My experience with Sitecube has been very disappointing to say the least. In sitecube's defense, the functionality and design of their sites is excellent. I was very happy with the way the sitebuilder tool worked and the appearance of the site. If you don't need music on your site, Sitecube may be just the place for you. However, if the music on your site is an important feature for you (as it was to us), i'd recommend steering clear of sitecube and looking elsewhere.

I purchased an account with sitecube.com about 4 months ago. To my understanding i would receive and unconditional refund for all the fees with in 30 days of purchase. The service was not up to my expectations so I requested a full refund. After a pretty hard time getting my money back, I noticed the refund was $30 dollars less than i had paid. I contacted the costumer live chat support and inquired about this and was told the $30 was a set up fee. Contrary to thier policy they told me it could not be refunded. They refused to give me information of the company like the number or location and told me i have to email them which i have already done a numerous amount of times.

I purchased an account with sitecube.com about 4 months ago. To my understanding i would receive and unconditional refund for all the fees with in 30 days of purchase. The service was not up to my expectations so I requested a full refund. After a pretty hard time getting my money back, I noticed the refund was $30 dollars less than i had paid. I contacted the costumer live chat support and inquired about this and was told the $30 was a set up fee. Contrary to thier policy they told me it could not be refunded. They refused to give me information of the company like the number or location and told me i have to email them which i have already done a numerous amount of times.

Ever since I signed up for a website with Citecube.com I have had many technical problems they refuse to cooperate in addressing. In spite of my constant urging they ignore me or say their customer service number is inoperable. This is one of the biggest scams I've ever come across, and there doesn't appear to be anything anyone can do about it. They sucker you in by offering to let you create and then use a website for 10 days. It appears to then work, you sign up, and the problems begin shortly after that. The wesites are beautiful, but the service and sustainability of quality from the provider is miserable. I strongly recommend avoiding giving these theives your money. In addition, they do not list any telephone numbers or address where they can be located or talked to. This is a scam. Buyer BEWARE!!!