I went to this website thinking it would be an easy way to find a job. They offered a background check for 9.99 so I stupidly took the offer. The 'results' said that I didn't even exist and never actually finished processing and were never even made available on my profile. I contacted customer service several times for a refund but they said that it had been completed (which it hadn't, it was still 'processing'), each email was stock, impersonal and uncaring. When I tried to call there line I sat on hold for several minutes before being hung up on each time. Then, several days and several emails and phone call attempts later I get an email saying that my account has been terminated. Not only will they NOT put you in contact with parents, or anything of the sort, but the services they offer are complete scams. DON'T USE THIS WEBSITE!