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louise oliveira
January 14, 2011
they owe me for two charges
i did order once and then cancelled was told that i would receive no more orders and then on april 5 another cge of $87.47 on my acct. icalled and was told i would receive a refund after returning product. april 14 i sent product back with u.s. postal serv.with a request for sig. c onfirming receiving and asking for refund. on april 15 another chg for $87.47 plus $2.62 for foreign transaction on my acct..no product this time...was told it would be returned...of course nothing was refunded
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DiFlemi1
July 26, 2010
scam
I have now been debited the sum of £118.87 and am disputing the sums with my bank for goods never received and not authorised payments. It would appear that this is a total scam and when I signed for what I thought was a free trial it appeared so it would seem to have been a subscription - there was no agreement or no small print on anything to say this was an ongoing 'membership' and I am now currently out of pocket and am unable to do anymore until .30 days have passed since the payment was first debited. I have had to cancel the card that the payments have been taken from and am only hoping this will prevent any further fraudulent payment going out. The debit appears as 'purecleanser' on my statements!!
If I can get any further help from anyone else in fighting this please do get in touch as I am absolutely fuming. I am a struggling single mum and can ill afford to be losing this kind of money into what appears to be thin air?!!!
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Ticked off Canadian
July 1, 2010
One month free supply but charged to account
Ordered my free 30 day trial of Sivitrol, I am from Canada, online June 12th arrived June 30th. Yup a charge to my visa on June 30 of $94.oo Canadian. When I ordered my free trial I was told I only had to pay shipping & handling which of course they took off my visa right away. When I complained I was told by customer service that "I should learn how to read"! have tried to cancel my "membership" that I never joined and was told "that line is down". What a scam.
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WaWa0327
March 23, 2010
product doesn't work
I ordered the trail amount for the cost of shipping and it was for 14 days. But I never received the product until after the 14 days was up. So how was I supposed to know how it worked to cancel before then? And when I called to cancel and get a refund they said I was to late for the refund, so I'm out 87.47. It's pretty bad when you can't even try the product before the trail period is over, or at least get the product on time so you can cancel before the trail is over.
I think this is the biggest rip off ever.
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marpec
August 31, 2009
UNAUTHORIZED PAYMENT
THIS COMPANY CHARGED MY DEBIT CARD $139.97 FOR A $4.99 TRIAL OFFER FOR 15 DIETARY SUPPLEMENT PILLS!!! I AM CALLING MY BANK AND BB AGENCY. THIS IS A HUGE SCAM! THIS WAS ORDERED THRU FACEBOOK UNDER YOVILLE!
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Sally38
August 27, 2009
unauthorised transactions& no product
These guys have advertised a free trial for 15days with payment for S&h only. Since the 13 of Aug I have had 4 different transactions on my credit card and no product. I can't cancel payments because the bank says they have a clause about membership. Membership!!! there was nothing like that on their site when I ordered the trial. Its daylight robbery and they should be investigated to make sure they are not defrauding poor guys like me who are desperately trying to find ways to be healthier!!
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XM and Order Fulfillment is a Fraud
August 13, 2009
Scam
The free trail website and advertisement came up with the roadrunner email and browser. When you call the customer service number it rings then answers says one moment please and then disconnects. Your card is charged when the shiment is mailed before the trial period has begun. My bottle arrived the day the card was charged and there was no free trial as promised.
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