Sixt Car Rental

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Category: Automotive

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United States

Sixt Car Rental Reviews

Fallet March 24, 2011
Please never rent from them, they are scammers
I rented a car from Sixt and when I went to pick it up at the location that was given to me, that location was closed down and out of business. Thank god I had a phone to call them and they told me to go to a different location and when I got there, they didn’t have a car that I registered for. So they gave me a different car and when I left, my GPS broke in the middle of France, so I got lost in the foreign country, so I had to find a store and buy a new gps. After I returned back to my country, I saw that they charged me a cancellation fee for no show, when in fact I did show, it’s only because I didn’t get a car from the location that I had originally, when that location was closed down.

I also got charged another 2300 for charges that are not explained. I’m trying to contact customer service in France for the past two weeks and no one returns my phone calls or e-mails. I called British customer service and they said they could not help me, only French assholes could, who do not return my messages. So I’m out over 2500 in additional charges, and the car was returned in perfect condition. And also when I picked up a car from French location, the tank was not filled up, it was in fact almost empty, so I had to fill up on my own account. Please never rent from them, they are scammers.
izard May 23, 2009
Insurance fraud
We had rented a car from Sixt for a weekend. I had paid for the most expensive insurance possible, covering everything with my liability up to 100 euros only.

Just before returning a car, my wife made a scratch on a door on a parking lot. We had told so to a Sixt employee, she had taken a picture and helped us to fill an accident report form.

2 weeks later we've rented similar car at the same place, and asked the girl if it's ok with our previous accident report processing. She said yes.

3 months later, we've received a mail stating that we have to pay them 4000 dollars to cover the painting of the door we've scratched. They gave us 5 days to do that. They say the insurance does not cover the scratch because we have refused to write an accident report (the form Sixt employee had helped us to fill)
wgoater February 26, 2009
Charges for non-existent scratch
We rented a car from Sixt in Toulon close the the train station. The car was dirty and covered in dings and scratches. We went round with the agent diligently marking all of the marks and making notes of the mess. We would have asked for another but it we were told it was the only available and it was an Alpha Romeo which at the time seemed pretty cool. Big mistake! We returned it four days later in the same state only to be accused of making a scratch on the side of the car. If there was a scratch at all, it had to be so small we could not see it - and given the damage to the rest of the car this seemed ridiculous. Anyway, sure enough we got charged EU369.39 on our charge card even though we had taken out the collison waiver. Complained to our credit card company who took the charges off the card but now we are being hounded by an awful company name of Intrum Justitia who are baying for legal action, nothwithstanding we have sent them photographic proof of non-damage, etc. It is outrageous. Never do business with this company!
July 1, 2008
Fraud & scam
I had a one day rental from Sixt that I picked up at the Frankfurt main train station at 9:30. It was a 1-day flat rate, all mileage included for a total of 39euro. The next day I filled up the car and returned it to the Frankfurt train station at 8:00 before I took a 9:00am train out of the country. I returned the keys directly to the Sixt agent at the station and provided her with the gas receipt.

Later when I checked my credit card, I saw a charge from them of $124 eur0-- more than quadruple the amount that I PHYSICALLY signed for. When I pressed Sixt for more information, they sent me an invoice showing that I returned the car late and in addition charged me to refuel the car. Amazing that the car was logged in LONG AFTER I left the country... nevermind that I filled the tank and dealt directly with the corrupt agent in Frankfurt.

Turns out this is a classic fraudulent billing scam leaving the consumer no recourse with disputing it with your credit card. The very least I could have done was stand there and watch the agent log the car in an get a final confirmation receipt... but with these f*ckers, I'm not sure that would have made much of a difference.

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