i unknowingly ordered a pair of fallen shoes and a brixton hat from what seemed like a very professional looking site "skateamerica.com" which stated that they would be shipped in 5-7 days (include $20 for shipping, pfft) on june 8th of 2009.
it is now early august 2009 and just like the dozens of complainees, i am with out the goods i have ordered. all i've gotten from skateamerica.com are unanswered phone calls, auto replies on my e-mail inquires, and severe aggravation for being taken for $140!!! i'm still in disbelief that a company that has acquired SO MANY COMPLAINTS on this forum and numerous others, that they have not been shut down for their fraudulent practices.
come to find out that skateamerica.com was advertising the 2 items i had ordered aren't even in production yet (they are fall 2009 items). what a scam!!! so beware! skateamerica.com has no problem taking kid's $$$$$ on items they can't possibly deliver. RIPPING OF KIDS IS THE LOWEST OF LOWS! I HOPE SKATEAMERICA.COM BURNS TO THE GROUND. Beedub chicago, Illinois
U.S.A.

I ordered a hat for my boyfriend the week before Christmas. Skate America claimed that orders will be in time for Christmas. They claimed that my order was not processed.

On Christmas Eve, 2008, I ordered the Rockstar hat again. A few weeks later I received an email saying that they needed my proof of my name and the billing address. I didn't want to do this but later I did because I was sick of dealing with them.

A few weeks after that, I still didn't receive my order and I noticed that the shipping date kept changing. I talked to them and they said it should be shipped soon.

A couple days later, they told me that the hat was out of stock. So I ordered a similar one which they claimed to be a 'Top Seller' and was supposed to be shipped out immediately. About a week later the same thing happened like the previous hat.

I decided to try one more time. I talked with a Skate America representative on the phone to make sure everything would work out and that the hat would be shipped when it said and she assured me that it would. I switched my order to a Fox Racing hat and the shipping date was said to be today, 1/28/2009. I just checked and the shipping date has been changed to 2/2/2009.

My sister paid for the item with her card and I paid her with cash. She said that the money has been taken out of her account. This is getting ridiculous and Skate America should be brought to justice for everything that they have put their customers through.

Be carreful ... I was searching for a company to buy some new boards and i found them ... They have no address, no private phone number and there is no way to contact them ... I went on the web site of element and I found this custom : www.skatewarehouse.com I had a great service and all is going Ok with them. Forget www.skateamerica.com ... You will never be able to speak to a human in this store.