SkinID

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Category: Lifestyle

Contact Information
Camillus, New York, United States

SkinID Reviews

nancy84 May 20, 2010
bad customer service
I had terrible customer service with this company, i contacted them to cancel my account and they had told me i had no account with them, then 2 months later i received a email saying that my order has shipped and i would receive it shortly, when i contacted them back they told me that they haven't received my email to cancel it, i sent them the email that i got when i canceled it the first time, and i basically told them that i did cancel it and here is the email to prove it, and i dont think i will order from you guys again you have terrible customer service. but i got no response, so when i got the order i sent the item back unopened that was almost 2 weeks ago, but i have received no refund yet i contacted them and they said my account was canceled which it was, but i emailed them back to say that i know it was canceled and i asked for a refund. no response.

it has now been over 2 weeks and still nothing, now i have to call master card and get a credit for it.
B.G. May 6, 2009
doesnt work, makes your face worse
I fell for the SkinID commercials and bought myself some acne treatment thinking I could test it out and see if it would make my face clear up. I received my acne treatment March 17. I have been using it twice daily ever since that day. It is now the beginning of May and not only has my face gotten really dry, but my zits have gotten WAY worse. I never really had a big problem with acne, just a few zits here or there, I figured SkinID would keep my face clear for some time. I have never had so many zits on my face before and they seem to last longer than normal zits would. I called the customer service and told them about the increase of acne, they told me that there is a 6-8 week time period when your acne will become worse before it gets better. Now why the heck would you want to spend money on something that will make your face worse than ever, and for such a long time!! My acne treatment is almost gone and there is no way Im going to purchase more if my face hasnt improved. I feel that SkinID is a waste of time and money. It ruins your face and there isnt enough solution in the containers to make your face nice before you have to spend even more money for the next batch. And the 3 solutions I got werent even the same size, so one would go empty before the others. So I suggest that no one buys this product, it makes your acne horrible and it keeps it horrible for a long period of time, and who wants to look horrible for 6-8 weeks. I have a patch of zits over my top lip that makes me look like I have a zit mustach and its been like that for two weeks! I feel so unconfident. I dont want that. I stopped using it yesterday and I feel like Im improving already. All I need to do is drink lots of water and eat healthy and I wont have unwanted amount of zits on my face.

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