Skoda

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Category: Automotive

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India

Skoda Reviews

May 8, 2008
Substandard Tyres
Dear Sir,

I purchased a Skoda Fabia in the month of Feb 20o8. My car is driven 3500 kms. Last week, while returning home from Pune to Mumbai on the expressway, my front side tyre burst. I replaced the same with the spare and when I went to repair the tyre thinking it was a punchture, I was informed that my tyre had bursted. The tyre dealer checked my other tyres and informed me that all my tyres were of substandard quality and had bubbles on them, so it is unsafe to drive the car on any highway or expressway.
I immedaitely went to the car dealer (Autograph India, Mumbai) and informed them of the same. They inspected all the tyres and also agreed that all the tyres had bubbles and need to be replaced. I was then asked by them to get intouch with Skoda India in Ahmedabad, who would help me.
I approached Skoda India and informed them of the same. They took my complaint on the phone and informed me that they will get back to me.
I have just one car and purchased it this car after saving alot in the past few years. Am extremely concerned as I am not seeing a positive indication from Skoda India and I feel that I have become a pray of substandard quality and fooled into purchasing an expensive car.

Hope someone from your end can help me resolve this.

Regards,

Zameer
March 27, 2008
No TEST DRIVE and arrogance of dealer.
http://www.team-bhp.com/forum/indian-car-scene/36968-no-test-drive-cars-skoda-hyderabad.html

excerpt,

Hello People,
I have been to Mahavir Auto [skoda dealer] at Hyderabad, along with a friend of mine who was willing to BUY a new fabia. At the first sight, the car looked just about OK ! from outside. But built quality and the INTERIOR'S were Pretty Up class !!. Soo far so good.

As i heard of some DISAPPOINTMENTS Under the Hood, in our forum. I thought of checking out personally with a TD. I asked the sales guy for a TD. To my SURPRISE he said that, They don't provide any TD service . I tried to find out the reason, he simply Replied back like this, "Sir, this is a product from SKODA. you don't need a TD to know it's performance ! !"

I questioned him, when The HONDA'S, TOYOTA's, BMW's give TD. why can't you provide ? ? Then, he pretended as if he got a call and just vanished from the scene..!!

Mahavir Auto being the sole dealer for entire Andhra Pradesh, this is NO WAY OF CUSTOMER SERVICE.

Guys, is it the same scenario with all Skoda dealers through out the country ?? or this is one of a kind incident ?
__________________
Regards,

UDAY

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