I was watching the live Spanish football on Sky Sports 1, (Vil v Sev). However, despite it clearly stating that it was Vil versus Sev at the top left-hand corner of the screen, it was brought to my attention that the commentator was referring to the teams as "Villareal" and "Seville". This, unknown initially to my knowledge, actually translates to rude phrases. Why the commentator did not refer to the teams by their original names ("Vil" and "Sev") is beyond me and I seek clarification as to why this is the case.
Also, after being warned about my spelling whilst completing this complaint, I noticed that the word "Select" was mis-spelled as "Selecte" under the "Category of Complaint" section. It would be appreciated if this was changed.
Thanks.

I wish too complain as iv been payin for sky for around 3/4 months and i havent actually been watchin it or have a box. I moved propertys and all the wires have been cut, I have spoke to a sky repersentive who informed me that i could reimburst of he payments as iv been paying for something that i have not been watchin.
Please can you let me how i can do this.
Thank you.

Were I live there is no cable, no free view reception and no virgin media alternative. Sky was my only other option next to a rather over priced BT tv service.
I was ment to be getting SKY TV PHONE AND BROADBAND. This was ordered.
After weeks and weeks waiting for the TV instalation as I live in a flat it needs a special contractor even though I knew it would be a simple plug the box in and away you go, arguments with the customer suport team said otherwise but when the engineer did come after months of waiting he pluged the box in and left as predicted. Months and months of waiting for my phone line that never turned up, apparently the order was never made, however the letters through my door and emails making the order in the frist place say otherwise. In the mean time. My sky box fails to pick up a signal, a good majority of the tv channels state no signal recived and the fan for the hard drive bearings are off and make such a racket that its louder than the tv. I phone for a replacement and they state that the fan should make this noice and is not worthy of a replacement.
Its absoloutly discusting
The any way of getting any sort of action is to cansel the subsription.
Its a joke
If there is another alternative to sky
do it
its not worth the hassel
In a area where reception and services are limited sky know that they is little compition and clearley do not care to listen to any complants or take any thing seriously as aposed to areas were there is more competition.

Letter sent to Sky. Speaks for itself! No response so far!

Dear Sir

I have had 4 calls today from Sky. All from a male with an Indian "Call centre" accent.

The 1st a sales call this morning, I said no thank you, please don't call.

The 2nd this afternoon about 16:00, My wife took it and repeated what I said, said we were on TPS and not to call again, then put the phone down.

The 3rd Was the same person who phoned and immediately launched into an abusive attack using the F word to my wife. My wife responded.

The 4th I took the call, again, an immediate abusive attack using teh F word and stating what you operative would do to my wife and her moth, my mother etc. I repeated "Who is this" all I got was more abuse including threat . Eventually I said, the call would be recorded and he would be losing his job. Eventually I put the phone down.

I have called the police about this series of abusive phone calls and they have recorded it as a crime. I have identified Sky as the caller. They have suggested calling Consumer protection, I am waiting for a callback.

I am on TPS. My number is 01622 8xxxxx you will no doubt be able to identify this employee, almost certainly you will have recordings. The time was 16:00 through to 16:15 UK time, 12th November.

I trust that this will be dealt with as seriously as it deserves. It was a cold call, it was abusive and threatening.

regards

Signed up February for HD box, package, Variety pack TV, free Broadband. Not told phone socket needed next to TV and computer, Broadband only active for 2 days since February. Programmes non-existent for 3 weeks. Numerous letters and e-mails sent (from work) as no e-mail access at home. All complaints ignored. Since February paid them £187.90 - what for - just a few extra channels, no Broadband or e-mails, no call barring on telephone. They have not fulfilled their side of the contract and promise to provide me with TV, HD service, Broadband and e-mail. What do you have to do to be noticed by this company? I've tried all communication possible, asked for a refund etc. all complaints totally ignored.