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shirley123
December 3, 2009
€10 Movies/Sports
A rep from Sky phoned to offer Movies and Sports for an extra €10 per month for 3 months (usually it's €20). He said to phone on 19th Nov to cancel after the 3 months. When I phoned on the 19th Nov, which took time, the operator said I can't cancel for December as the bill had gone out. When I said the rep said to phone at this time she said there was nothing she could do.
I just give up when I know I'm fighting a losing battle. It is just more stress to bother about
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KenT07
September 27, 2009
Compansation not received
Having admitted in writing their mistakes Sky TV company offered me a compensation of £50.00 on 20-07-09 which I accepted to get them off my back.I received two letters dated 20 July 09, one saying that the £50.00 compensation has been arranged and the second letter saying that the cheque is on the way and should be received within 14 days.When nothing received by 23August 09, I sent a reminder with photocopies of their two letters to which they replied that my request has been processed.I, finally wrote to them that their reply is not satisfactory and I intend to approach the regulatory authority and if needed seek legal help to which I have not received any reply to date.Please help me by letting me know who do I complaint to?
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