Skype
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1 stars | | (42) |
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Category: Business & Finances
Contact Information Manhattan, New York, United States
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Skype Reviews
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malena mvega
June 30, 2011
Madeline Millan
I have been charged $10 each month, and I just noticed. I only contact people who also have skype. I don't know how to solve this problem. Thank you.
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AlexConc
June 19, 2011
Services not rendered
Skype stopped serving the Online Number in Brazil and said will not refund me partially. I hired the services from Oct/2010 to Oct/2011 and don't trust them anymore.
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julie ann lyman
June 8, 2011
not working
calls drop out, people can't hear me, voice drops away, call won't go through and have to make several attempts till call is picked up - just become a really BAD service
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slow&low
May 23, 2011
Misleading advertising
I have been using skype for many years now. About 1 year ago I decided to get an unlimited world subscription.
For $14, 99 it gave me calls to certain countries, voicemail, call forwarding, and 3 on-line numbers .
The other day I was on the skype website and clicked on the "special offers" section.
I found out that I could save 15% by paying for 12 months up front. As I've had the subscription for over 1 year, and wished to keep it, I decided to click on the link and take advantage of the saving as any other loyal customer should be able to do.
The process made me cancel the current subscription in order to start the new one.
No-where was I warned that I would loose my 3 on-line numbers.
Skype support was useless in this. They bounced me from 1 person to another for support 18 times.
End result- I will have to pay $18 every 3 months for EACH online number I had free before. So $216 extra per year, on top of the normal subscription price.
This is not fair. It's called cheating and misleading customers!!!
I tried many times to get my old subscription back, with no luck!! What can I do? I'm obviously not happy!!!
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CrapSupport101
May 12, 2011
Customer Support
Can you imagine how crappy Skype support is for people that pay for their service. Have relied on Skype for personal and business use for 4 years and now really thinking that I need to move to another platform. All they have to say after I spent nearly $500 with them last year, and a couple of hundred the year before is self-help yourself after the last Microsoft update has made Skype crash and unusable on one pc. NO LIVE TEL SUPPORT AFTER THEY MADE NEARLY $1B in sales - WTF SKYPE - you deserve to be taken over - and hope that MS will improve Customer Support for its paying customers, otherwise, as I think many are doing - people will continue to dump Skype and begin favoring similar products, even if it will be for a higher premium - Customer Service is a paramount function of a company's success - and if you don't take care of your customers efficiently and completely - better forget about that once great product.
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Natalia41329
May 9, 2011
unauthorized money deducted
Skype!!! If you choose to deal with this company (wouldn't advise it) then make sure you pay for any credit through a pre paid card!!! They took money out of my account that wasn't authorized and caused my account to be overdrawn. We have literally sent close to 3o emails since 8pm 5-8-11. I have shown them proof and they haven't refunded my money ($10 for credit and $37.00 for overdraft fee from bank. BE CAREFUL because once they have your card # that's it. I have learned my lesson but I still contacted the BBB, FTC, FCC, CPA and about to contact the State's Attorney General. this isn't there first time doing this and it won't be their last until someone stands up and says " NO MORE" I've taken it to twitter and Facebook and anyone else that will listen! MONEY IS MONEY and it's yours and MINE.
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HISENX
May 7, 2011
skype unauthorised charges
I topped up £10 credit yesterday, and today they charged me £10 again saying that it is automatic recharge when balance is low?? Excuse me SKYPE, I have never intended to open such a service, and even under your terms and conditions automatic recharge applies when credit is less than £2, I have £10 in my account sir! What is worse, you spent my credit without my authorisation on the bl**dy worldwide phone call subscription? Thank you but I DONT NEED IT !!! You have wasted my money and precious time.! this really irritates me you are violating my consumer sovereignty
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Itarala
February 5, 2011
Almost 2 weeks & no Skype credit
After ordering Skype Credits and paying by EFT almost 2 weeks ago, I STILL have no credit despite contacting Skype support a few days ago. It was an ABSA to ABSA payment, so there is no reason that they couldn't pick up the payment within 24 hours at the latest. This is ridiculous! There is no excuse for this shocking service!
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Maxim
November 22, 2010
Phishing scam
Have you ever heard the word skype, if no then certainly you should know what is skype and what are the latest updates on emerging skype scam. In terms of technical language skype is the program code or software which is used to make free voice calls over the Internet. Sometimes also referenced as making cheap phone calls or video calls all around the world.
It should be noted that skype work in similar with (VOIP) Voice Over Internet Protocol services a boost telecommunication tool for business end users. But certainly due to it’s vast and massive popularity it is on radar of cyber criminals thus resulting scams .Skype when installed, works with your other default programs stores on your computer It means it is activated when after your computer is booted and ready for use.
Moreover after it’s activation on, it display the status of the user of on and off if available or offline. Now taking this advantage scam artist are smart enough to inject the malware links (which are also know as spam links, badlinks ) via Internet in the form of email attachment or pony websites .
Remember in such cases Fake antivirus programs are too responsible for releasing phishy links.
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dunwithit
October 30, 2010
unauthorized charges
Two unauthorized charges against my credit card were made by Skype. First time since I had signed on for FREE acct option in August 2009.
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