Withdrew $41.00 from my debit card w/o my authorization

I had recently checked out the Skype website to see what it entailed, but never signed up for it as I was in the process of moving and knew I wouldn't have time to use it immediately. While checking out my bank account statement online I noticed two pending charges from Skype to my account for $12.93 each. I immediately called my bank but they said because these were still pending charges they couldn't do anything about it until they cleared. They suggested I contact Skype, which I did. I kept getting letters back from them saying they needed the first 6 and last 4 digits of my credit card. I tried numerous times, unsuccessfully, to tell them that there was no credit card involved, that it was my checking account. They must have sent 10 letters (all of which I responded to) stating that they still needed my credit card numbers. No matter what I did they couldn't get it that there was no credit card and no way in hell was I giving them my bank account number. When I told them that the bank was now going to be investigating fraud charges against them amazingly the charges disappeared from my account that day. I wouldn't trust Skype for one second! They're not the brightest in the world!

SKype is consistently deducting my creedit when I try calling even though the line is NOT connected and the line does NOT ring on the other sided - everytime i do call landline, my credits disappear before my eyes without me ever having spoken and communucted with the person I am callin - funny when I call mobile number it goes through - I want a REFUND and EXPLANATION for why this money is debited despuite the fact UI am NOT HAVING A CALL OR conversation repeatedley. Also there is no callc entre or any other means to take this complaint up - uncontactable SKYPE - imagine if I am one of 14 million people feeling miffed at losing a few dollars each time I try calling a number and SKYPE deducted my credit without connection, how many $$$$$ SKYPE is making from other users across the world having experiecned a similar problem - multiply this by days adn weeks, m - who is scamming who !!! this is not a connection fee but actuall call charges for a call I am not having and yet Skype charging me for this - who can I contact to take this uop and get a refund for around$30 worth of similar "non-calls" deducted from my skypue out credit balance ?

[email protected]

use this address to file complaints to Skype

I have had a unauthorized transaction from my checking account from Skype for 18.00. I have Skype but I have not used it in over a year because my sound does not work, and I know for a fact that it is free if you use it to talk with another skype user in the states. I never authorized a deduction from my debit account for payment of use. I have filled a complaint with them on line and of course they have no phone # for help. I called my financial institute to dispute these charges. I guess I am not alone I will let my bank no about these other complaints from other people and let them browse through all of these statements made. Hopefully we get to the bottom of this situation and catch these guys.
Good luck
LisaSmith