My i8 double bed (one chamber)was delivered on Sept. 1, 2009 and the pains in my neck and shoulders started the first night. First off, I was very disappointed on how cheap the mattress looked; very thin and not at all like the nice plush one like I tried at the store. That was bad but the pain and lack of sleep was the worst part.
I could not figure out how the bed was so comfortable as I fell asleep only to wake up in pain several times a night until I started checking my number remote. That is when I found out the numbers were going up or down on their own and I do not mean a small fluctuation. My number was 30 and one night it was up to 90 and one morning it was at 0. It went everywhere between too. The bed was not near an outside wall or a air condition vent either. It was just possessed.
In the first 21 days I called the store I bought it from twice and the main office twice. I was told a lot of advice on fixing the problem from keeping a sleep journal to setting the number and unplugging the pump. I did it all but nothing worked. On the 21st day I could not take it another night and called to return the mattress as the contract states you can. Well, I was informed after a long discussion that I HAD to sleep on it for 30 days before I could return it. I told the rep that I was in serious pain and was sleeping 3 to 4 hours a night and I could not take it. She said sorry you have to wait until Oct 1. That is what I did and today they finally came to take it away 40 horrible nights later! I would have danced for joy if I wasn't in so much pain still. Beware that if you do purchase a mattress from Select Comfort you will have to keep it 30 days no matter what. I have learned my lesson and I am truly looking forward to sleeping on my new inner spring mattress tonight!