NONE of the 3 sleepy's mattresses I purchased held up to the quality I was told I purchased. In fact, the first mattress, bought for my 3 year old at the time, $550 twin national name brand, sunk in the middle after 18 months. She was approx. 25 lbs at the time. They would not return or exchange it because of there was a 4" diameter "water mark", even though the sink hole in the center was obvious. We ended up throwing it out. They said it was the manufacturers warranty, not theirs and the warranty is void with any stain. Were they actually going to reuse defective merchandise?
The second and third mattresses, purchased at Sleepy's 8 years later as a replacements were 1.) an expensive twin top only (no box spring) for $700. In the store manager's words, choosing a "top of the line" mattress, that I inspected carefully in the store for over 30 minutes, checking for sagging on the edges with adult weight, center support, firmness and its chenille pillow top for extra softness. When delivered, it appeared to be the same, however, again within weeks, the center sagged. The inspector came out and determined it needed replacement. My husband sat on the store's mattress and it clearly was not the same as the one that was delivered, even though the exterior was identical. The third mattress, also carefully inspected in the store, sagged in the center and edges after less than 4 months. This mattress is used by a child who is less than 60 lbs. There are bars that actually pop out on the sides. The inspector says that is within this manufactures reasonable wear. Sleepy's suggested to turn it around and it might, "heal itself"! (their words, not mine!) My macy's mattress has been perfect for over 10 years. I hope that others will read this and not waste their time or money getting something delivered that feels much like deception.

We've lost all confidence in Sleepy's. We tried their 'diagnostic' bed which was supposed to indicate the best mattress for us. Instead of giving us what we asked for, (we wanted something similar to hotel quality like Hilton, Homewood Suites, or Sheraton), we were pushed to the Miralux. What a piece of crap. It's nothing like what we tried in the store. We had someone come out to inspect the mattress and later received a B.S. call that they found nothing wrong. They call it a 'comfort issue'. We are not heavy people and this mattress makes us feel like we're sliding downhill toward the center into the abyss! The mattress had an original price tag of $2599, but they were selling it for 1700. After changing our minds, the salesman on the phone lowered the price to $1000 including tax and delivery. I tell you, this mattress isn't worth even $100. Sleepy’s will do nothing to remedy the problem except to sell us another mattress at inflated retail list prices. We are out of luck, our backs are aching and will have to kiss our $1000 goodbye and will go to a major, reputable department store to buy a name brand mattress. No more Sleepy's and no more crapy Miralux for us. I only wish I had checked online first, to read all the negative feedback on Sleepy's and Miralux mattresses.