As I write this I am waiting for Sleepy's to deliver my replacement mattress via warranty. When delivery gets here I must refuse the box springs...and call my credit card rep to dispute the $192.00 taxes and $542 for boxsprings... there is and overage here of about $650.00 and customer service is doing their best to double talk me all morning. "Yes, Mame, but after the replacement of the yadda yadda and the charges for yadda yadda your total is yadda yadda." Buddy, I have a calculator too and am right with you.
Let’s go line by line. I know you are not telling me that you do not see the problem, right? 45 minutes of this. It was like dealing with a politician’s double talk and David Blaine's magical manipulation of reality via slight of hand, but in this case it's numbers.

Less than one year ago, 2008, this newlywed purchased a King Size Sealy Posturepedic Island Manor set from Sleepy's. It didn't take long for me to make jokes comparing this bed to the I Love Lucy episode where The Mertz's and Ricardo's are forced to spend the night in a dilapidated shack next to a train yard out in the boondocks. The bed the Mertz's are assigned to have a huge depression where they would roll into a heap towards the center. Ethel’s solution is to tie Fred to the frame with his bed shirt. My husband refuses to comply with this solution, so we opted for the replacement Our back’s are killing us from this sack of polly fill. This bed is not only not good for sleeping, but for anything else--if you get my drift-- as you are basically stuck in a depression and can’t move.

So here is what they did. My credit is for $1, 375.26 to replace mattress and one box spring (there are two box springs side to side under a king, and one was ok).

I choose 2 pillows for $99.00. Delivery is $89.00. Now for some stupid reason, when the sales guy told me the difference was $864.17 (as he ran my credit card) I sort of stammered as I questioned and got out of it that was the price differential for the mattress and taxes. It sort of made sense at the moment. But soon as I left the store, I knew something was wrong. My immediate investigation revealed that I’d been charged for 2 new box springs to the tune of $271.46 and $271.47 for a total of $542.93. And that I am being charged $192.00 tax as if I had purchased the replacement mattress!!!

Well, that was yesterday. We shall see what happens when the mattress is delivered and what adjustments are made. Will it be that because I caught the bamboozlers they will simply comply or will they continue the shell game?

And for all this, from what I have read on this board, I am probably getting another defective mattress!!!