My husband and I went to purchase a mattress, I was recently operated, so I couln't go with him to pick up the mattress. They sold us a mattress and the box both for $1, 200. We paid cash, after my husband put it in the bed, I told him that's not the mattress that we purchased, it was another brand, much more thicker and fluffy then this one. Now I called inmediately the store and the manager (that sold us the mattress) was not there, I told the lady what happened she keep insisting that was the one that we picked, she wasn't even in the store, so she couldn't possibly know. So now what do we do?
I need help. I just want to get, what I paid for it, it wasn't cheap at all!