Have been trying to get return authorization # to return your product which has not been opened. I have allready been charged for an additional shipment which I have not received . I cannot use your product to to health problems which have led to hospitalization. Please send authoriztion return # and cancel any further transactions with your company and refund all charges.

I wanted to try the slim seduction product and I paid the shipping as requested for the free trial, but did not agree to be in a membership club. Do not charge me $34.95 for two units on july 1. If I am satisfied with your product I will contact you to purchase more on my terms. Thank you.


annie fitzgerald

May 8, 2009
Dear Nutra Lane,
6452 Fig Street, Suite A
Arvada, CO 80004
(303) 456-5591
[email protected]

RE: Order # 1900337
Date Processed 5/8/2009

I received your free sample of Slim Seduction and my bank was billed for the shipping totaling $3.97 as I agreed.
I would have waited until I was sure of the results of using your product to order any more; however, the invoice
I received with the product indicates you have automatically enrolled me in this so called "Membership Club?" In the description of Items (shipped), the following information has been included:
"Yes
2 units at $34.95 per unit will be shipped to you on June 22, 2009. An additional 2 will ship every 45 days following the first auto-ship."

Additionally, in the Cost Box the following information has been inserted:

"Subtotal: $0.00
Shipping: $3.97
Tax: $0.00
________________
Total: $3.97"

"This amount has been charged to your credit card or checking account. $79.90 will be billed to your card to complete payment on May 29, 2009".
The following information is also provided at the bottom of the Shipping invoice:
"If you are unsatisfied with your initial order of any product, you may return, and have it received back, within 30 days from the date of purchase for either a full refund (less shipping and handling charges) or you may exchange it for any of our other products worth 150% of the value of your original order. Club Membership Program Customers: Once your first Club Membership supply of a product has been processed, you are not eligible for a monetary refund, only exchanges. For a refund, exchange or to cancel a Club Membership order, please send us an email at [email protected] or call (303) 456-5591 for a return authorization number. Your Club Membership order can be cancelled after 48 hours from your purchase date".

I have no desire to return the sample product at the quoted and billed cost of $0.00.
I have no problem with the Billed and paid shipping cost of $3.97
Do not ship me any more product, and do not bill me $79.90 on May 29th.
I did not want to enroll in this so called Club membership and if you have automatically enrolled me then I hereby request immediate disenrollment in this club. Cancel my so called enrollment in this Club membership.
Additionally, I did not order any additional product, and I am requesting you cancel the 2 units at $34.95 per unit that is supposed to be shipped to me on June 22, 2009.
I do not want the following auto ship: “An additional will ship every 45 days following the first auto-ship." Please take me off any auto ship immediately.
Please follow this request explicitly or I will forward this information to the proper authorities with my concerns of internet fraud and false advertising of a free product.

If you adhere to my request, I will try your product and if pleased with the results, will contact you for a 1 time purchase in the amount of my choosing, with no strings attached.

Thank you,
Carolyn Ormerod
Albany, Georgia

I made the mistake in dealing with this fraudulant, unhumanized company.I cancelled an order, of course they charged me a MONTH later $79.00.There customer service reps were useless.I was put on hold for 45min.Then hung up on.I thoght since it was reinforced by OPRAH it was all good.I will never do any buisness with companies like this.No matter who stands behind it!!!THIS COPANY IS A SCAM!!!STAY AWAY!!!

Originally I was to recieve a trial of Slim Seduction for the price of shipping &handling only. (3.97) Ok, I had no problem with that I really wanted to try this product. 2 weeks after the s&h was taken out of my account still I had not recieved any product. 1week later an additional 79.90 was taken out of my account and guess again, no product!! This put my account in overdrawn status and I have made numerous attempts to call, e-mail and even write. No luck. The infamous "KIM" who answers the phone "customer service"?! always has a different answer for me when I call. Sometimes I get "transferred" to the never-ending hold, sometimes she promises to have someone call me back within 24 hours and even once just hung up on me. What can we do?? I want my money back!!! I never even recieved this mystery product and now don't want to. I want my money back they stole from me!! Completely frustrated and pissed!