Slumberland Furniture

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Category: Home & Garden

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United States

Slumberland Furniture Reviews

Lugbolt February 15, 2011
Deceitful advertising
I would never shop at Slumberland again. They are deceitful in their advertising. My wife said she wanted to buy 2 Lazyboy recliners and she found what she wanted at Slumberland in Bloomington, Minnesota. She showed me the add in the newspaper. The add said Sale $299 and in big print 40% off. I calculated the price and told my wife it would be $179. She said no, the price is $249. I look the ad over and saw in small print it said 60% off list price, so I concluded the $299 was not the list price. I told my wife this was deceitful. You see the large price listed then you see the large 60% off. So we went to the store. We spent about an hour setting in different chairs. Finally decided on one that had a tag on it that said $349 Final price. We told the clerk we wanted that chair. We noticed the one next to it for the same price was about an inch closer to the ground. I told the clerk I wanted to make sure the one we got was the taller one. She said that would be $50 more. I said the price tag on that particular chair said $349. She said it is $50 more because the rocker platform under it had a board that was about 1 in wider. I said this was false advertising. The chair has a price tag on it that says $349, so that is what I should pay. This was deceitful. She said she would get the manager Greg Tangen. When he came he said ... so you want to talk to me. I said not really, I just wanted to buy the chair for the price marked on it. He said we couldn't it was $50 more. I said this was false advertising. If the price is $399 instead of $349, the price tag on the chair should say that. I said this is false advertising. He said the tag is not advertising. I got so frustrated that I had spent an hour of my time comparing various chairs and features and finally coming to the conclusion of what I wanted then to have the store tell me I was wrong because they couldn't sell me the chair for the price on it. I would never, never shop in Slumberland again and I encourage everyone else to stay away from them. I also do not respect the store manager Greg Tangen for putting the miss leading price tag on the chair, then arguing with me that I was wrong and he was right. Stay away from Slumberland.
Jbleed December 25, 2010
Bad service
I started thinking about how to help my fellow man, so here are a few more ways to save money. When I worked at slumberland and we ran out of certain bedroom sets we just went online to BIGLOTS.Com printed off a coupon and then sent employees over to purchase the very same sets. This was great for us because we still made plenty of money. If you like any of the table art or accessories at Slumberland you can find it at Gordman for less then half price as well. When Slumberland tries to sell you their mattress pad protector, remember they only pay $14.75 for an item they want you to pay $85 for.You still need it to get it if you want their 60 day return exchange. I suggest you buy your mattress from Mattress Firm and get a full 100 night guarantee with the possibility of getting a cash refund. Slumberland will NEVER give a cash refund. I promise to keep the info coming. Please comment if you have any questions that I can help you with.
Ricardo June 1, 2010
Sales Rep promised no payments for 12 months but financed us to pay monthly
My family recently visited the Slumberland, Springfield, MO, store to purchase a reclining couch. We knew we weren't going to make a purchase unless we could receive no interest and no payments for 12 month and made that clear to the sales professional. The sales professional, Derick Broyles, was helpful and made it clear that if our credit was approved we would qualify for no interest and no payments for 12 months. We were approved with surplus and as we signed the paperwork we again confirmed that there would be no payments for 12 months.

I should have READ the paperwork in detail rather than extend good faith.

We've now received our second bill, bills which the sales professional told us we could ignore, with an attached late fee and must pay the Wells Fargo financial institution the payment. While Wells Fargo was not able to waive the late fee since this was not a Wells Fargo error they did offer to amend the financing with agreement from the store.

I contacted the store to see about verifying or correcting the financing but was informed that Derick no longer works there. A woman named Judy was quite adamant that no interest/no payment finance options did not exist in the Slumberland store. This seemed to contradict what Wells Fargo associates told me, in that they would alter the financing with store approval.

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