Smart Insurance

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Category: Business & Finances

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United States

Smart Insurance Reviews

Allive February 3, 2011
Claim rejected for no good reason
I took out a SuperSec policy when purchasing my vehicle from GM, that covers scratches, I have small scratches on my bonnet and was told by Adele to get 2 quotes, a panelbeater gave me a quote on respraying the bonnet and a quote on polishing the scratches out and told me I should find out by them which one they were prepared to pay for, the claim was rejected as the respraying was too expensive and the polishing was not covered as they cant garauntee it, I asked Adele what other way there was to repair a scratch as it could only be resprayed or polished and she could only answer me that 'sorry it is company policy' and that was the end of it. So I paid that money for nothing, they dont respary and they wont polish, in other words they just wont repair your vehicle. I would like the money that i paid them reimbursed in full, I dont even want them to relook the claim, just give my money back and I will have the vehicle repaired myself.

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