I had hair down to the middle of my back, and wanted to get a long bob. The place I usually go had a 3 hour wait, and I wanted to get my hair cut before I lost my nerve. So, I went to Smart Style in Walmart. I told the girl that I wanted a long bob, just below my shoulders, and she said okay. So, after telling her no several times to wash my hair, I finally caved in and let her. She did not dry my hair, and while ripping her comb through my hair, my shirt got SOAKED. So, then she says, "I'm going to try this style on you, you will love it." Without even asking me if it was okay, she started cutting my hair. My hair is 4 inches shorter than what I wanted. While she was, once again, ripping her comb through my hair, she ripped one of my earrings outs, and said "Oh well, we'll find it later..." While she was drying my hair, she hit my several times in the head with the dryer. She then hassled me to let her flat iron my hair, and honestly, my 5 year old nephew could have done a better job. At this point, I was extremely irritated, so I paid, and left. When I got to my car, I looked in the mirror, and noticed that she did the worst job cutting my hair. It looked like I had cut it myself at home, with a pair of scissors. One side was a lot longer than the other, she put in layers, which were at least 2 inches apart. When I put my hair into a pony tail, it was obvious that she did a horrendous job. I later found out that the girl, who's name is BROOKE, that cut my hair, did not have her cosmetology license, and was just apprenticing. Had I known this, I would have NEVER let her touch my hair.